The importance of public education has never been greater as we enter the dawn of a new millennium. Innumerable efforts have been focused on improving public education, but the unfortunate result has been an array of fractured, piecemeal efforts. What is needed is a systemic approach to go from "tweaking" to "transforming"…

Purpose: Marks and Spencer's Plan A environmental strategy is an ambitious one which addresses economic, social and environmental considerations. As part of this process it recently used a sustainable learning store strategy to develop, capture and disseminate learning before, during and after construction so that learning could be transferred to…

This case study reports on the work of Denise Watts, who in 2011 was the newly named Project L.I.F.T. executive director and a Charlotte-Mecklenburg Schools zone superintendent. She approached Public Impact for help in meeting the new Project L.I.F.T. (Leadership and Investment for Transformation) goals. Facing urgent needs for real change, Watts…

In 1995, the National Science Foundation (NSF) contracted with principal investigator Iris Weiss and an evaluation team at Horizon Research, Inc. (HRI) to conduct a national evaluation of the Local Systemic Change for Teacher Enhancement program (LSC). HRI conducted the core evaluation under a $6.25 million contract with NSF. This program…

This article draws upon, but also critiques, activity theory by combining analysis of how an activity theory derived research intervention attempted to address both everyday work practices and organisational power relationships among children's services professionals. It offers two case studies of developmental work research (DWR) interventions in…

This book presents a schoolwide model of instructional support designed to make the most of available time, resources, and personnel--one that is also fully compatible with other problem-solving models, such as response to intervention. The authors provide a comprehensive and cohesive framework for linking assessment and intervention. They show…

This narrative, single-case study examines how liaison librarians at the University of Minnesota (UMN) came to include advocating for reform of the scholarly communication system among their core responsibilities. While other libraries may hire a coordinator or rely on a committee to undertake outreach programs, UMN has defined baseline expertise…

Explores both the promise and the danger of applying new science concepts (i.e. chaos theory, complexity theory) to organizational behavior and communication. Examines a case in which such concepts are being used in a hospital to revamp nursing structures and practices. Describes the case, then discusses it in terms of lessons it can provide. (PA)

Presents a teaching package to bridge the gap between communication theory and its application in an organizational environment. An integrative communication model, systems theory, and the case method are combined to help prepare the student to communicate effectively in the work environment. (JMF)

This paper outlines a qualitative research investigation of intranets and their capacity to facilitate organizational knowledge work. The study calls for an alternate view to intranet systems development and evaluation, one that tempers a predominant focus on information content and technology concerns with an awareness of the information needs,…