At Southern Methodist University (Dallas, Texas), the emphasis in computing and information services has been shifted from dividing resources between administrative and academic computing to combined central support for microcomputing. A universitywide computer planning and policy committee and a college computer coordinator acting as liaison…

Presents a case study of an inservice writing workshop (at Our Lady of Mercy School in Rio de Janeiro, Brazil) designed to give teachers hands-on experience in applying computer writing to their individual subjects. Describes how a computer culture was developed at the school. (RS)

Analysis of the first cycle of academic program review at the College of St. Catherine (Minnesota) discusses recommendations resulting from reviews, insights about faculty and committee perceptions, and new directions for the second cycle. It is noted that the second cycle will focus more on program activities and output than on traditional input…

Several types of institutional budgeting systems are examined, focusing on one type, revenue attribution budgeting. Implementation of such a system at the University of Utrecht (Netherlands) is described. Approaches to decentralization of operational units in the institution, as a means of reducing costs, and its advantages and disadvantages, are…

An ongoing project to measure faculty work at the University of Southern California exemplifies the collaborative approach to producing an assessment instrument that documents both an individual's productivity in research, teaching, and service and determines the worth of his activities in relation to institutional goals. The resulting Faculty…

Large collaborative grant applications, typically involving researchers from varied disciplines and proposing a lengthy work span, can be stressful for researchers and research administrators. The research office of the University of Texas Medical Branch at Galveston helps plan and develop these complex applications. Resources and services are…

This chapter overviews the schooling for the future (SFF) study in its entirety including both the survey, Phase 1, and the interviews, Phase 2. It develops the historical background of how this SFF study grew out of and interfaces with the larger OECD/CERI schooling for tomorrow (SFT) project directed from Paris. Further, it details how the six…

Interagency collaboration is critically needed to address an exponentially increasing immigrant population in the United States. In this article, the authors, in presenting the case study on the International Institute of Metropolitan Detroit (IIMD), advocate for interagency collaboration to help immigrant children and families, and provide…

This paper will detail three projects which focussed on enhancing online learning at a large Australian distance education University within a School of Business, School of Health and School of Education. Each project had special funding and took quite distinctive project management approaches, which reflect the desire to embed innovation and…

This study examined non-accredited community language, literacy and numeracy provision in Australia. A diverse range of providers assist many adults who do not need or cannot yet cope with accredited training. Growth in self-confidence appears as important as development of literacy and numeracy skills, with teachers and tutors playing a key role…

Purpose: The purpose of the current study is to examine the utility of Six Sigma interventions as a performance measure and explore its applicability for making the training design and delivery operationally efficient and strategically effective. Design/methodology/approach: This is a single revelatory case study. Data were collected from multiple…

This paper describes a project aimed at helping children and their families achieve their potential. It is based in an area of high social disadvantage. The authors explain how parenting classes held at a community college (a comprehensive school with provision for adult education), have led to the development of a suite of courses leading to…

Disabled students require full access to the higher education curriculum without suffering from discrimination due to their disability. This is a simple ethic of civilised societies, but is also increasingly becoming a legal imperative. In a relatively small number of cases access may mean accommodating manifest physical impairments such as those…

Faculty members at a large state university engaged in discussions of 21st century communication, new media, and the demands for new communication skills as they elected to establish a Communication across the Curriculum (CxC) program in 2005. Faculty leaders reviewed communication theory (e.g., from McLuhan to Kress), best practices from other…

RIT Online Learning courses have an overall course completion rate of 94%. For lower-division courses the rate is 92%, undergraduate 93%, and graduate 96%. In this case study we will share additional measurements we have used to monitor student success and describe strategies we have used to promote online discussion as a key component of…