Purpose: This study investigates how linkages between a central office and its schools served as administrative controls while fostering professional accountability and organizational learning. Method: Using qualitative data sources (interviews, focus groups, observations, field notes, and document reviews), the study examines how resource,…

School and district effectiveness studies show that high levels of student achievement are possible when schools and the district act as coordinated units of change. There is also a growing recognition that principals cannot lead alone and that school leadership teams (SLTs) are essential to the improvement process. Limited studies have explored…

Purpose: This article describes how trust emerged as an issue in one school district and the processes by which central office administrators enhanced trust with its school site leaders. Method: This exploratory participant observer case study uses multiple sources of data including surveys, interviews, observations, and documents collected during…