"One-stop" centers are evidence of institutions' recognition of students' changing needs and habits. The centers enable students to manage all of their business in one location (mirroring somewhat the process of managing tasks in industries outside of higher education). A one-stop center moves services from a process-centered approach to…

This historiography of Hungarian higher education focuses on the evolution of academic freedom and institutional autonomy at Hungarian institutions of higher education. Through an exploration of trends in higher education policy, structure, and funding, the evolution of institutional autonomy and academic freedom provided a framework for…

Focusing on the current timetabling process at the University of Toronto Mississauga (UTM), I apply David Wesson's theoretical framework in order to understand (1) how increasing enrollment interacts with a decentralized timetabling process to limit the flexibility of course schedules and (2) the resultant impact on educational quality. I then…

This article focuses on the migration of the best practices of a one-stop setup to a communication center allowing for a one-stop shop experience via phone. Specifically, the article describes how enrollment managers at Ferris State University chose elements of their one-stop student service center to migrate into the Enrollment Services…

Empirical data about 31 college/university mergers are gathered and analyzed on an exploratory basis. Much of the analysis included developing descriptive statistics about the characteristics of the institutions and the merger process. (LBH)

Based on his experience in a multicampus system, the author discusses the issue of centralization, concluding that campus administrators should be given the freedom to plan, implement, allocate resources, and evaluate their programs with as little interference as possible, the central office being involved in initiation, encouragement,…

Oregon State University (OSU) has held discussions over the past several years between Enrollment Services, Central Computing and the Finance Support Offices, and departments on campus that offer non-credit coursework, about the possibility of incorporating non-credit related records into the same information system that houses regular credit.…

Despite the complexity and elusiveness of strategic planning by research universities, factors correlated with satisfaction in planning include presence of president or chief executive, presence of centralization and decentralization elements in the planning process, presence of a permanent planning committee, linkage of planning to budgeting, use…