Many leaders, especially those new to leadership, may not have the experience or knowledge of systemic change leadership to ensure effective change processes. The Change Leadership Toolkit describes an ecosystem model of systemic change leadership that contains three main interacting components: leadership context, levers, and leader moves. The…

This case is a narrative of the acquisition of HIRA, a healthcare IT startup, by Conversant, a large global consulting powerhouse from a few years back. The clash of two different company cultures, their conflicting business strategies, different IT infrastructures, and very different customer sets created significant challenges in their…

Beyond having over a quarter of their undergraduate students be Hispanic, what makes Hispanic-Serving Institutions (HSIs) uniquely Latinx? And how can university leaders, faculty, and staff transform these institutions into spaces that promote racial equity, social justice, and collective liberation? In "Transforming Hispanic-Serving…

The Federal Student Aid (FSA)'s Five-Year Strategic Plan for Fiscal Years 2023-27 presents tangible goals and objectives to help ensure that Americans can have broad access to higher education, without regard to any perceived limitations of socioeconomic status. The plan incorporates the Next Gen FSA initiative, which is designed to deliver…

How our schools are structured plays an important role in facilitating innovation. Transforming the field to best benefit students depends upon an organizational evolution.

Multi-campus public higher education governance systems exist in 44 of the 50 U.S. states. They include all the largest and most influential public colleges and universities in the United States, educating fully 75 percent of the nation's public sector students. Their impact is enormous. And yet, they are largely neglected and as a tool for…

Many community colleges have been in their communities for decades, and some take it for granted that campus stakeholders, prospective students and their families, and the public at large understands who they are and what they do. But like entities of all kinds, community colleges are becoming increasingly aware of the need to forge a consciously…

A typology of budget-driven program reviews is categorized by two variables: the locus of responsibility and the timing of the review. When a budget-driven program review is first implemented during a crisis, the range of financial and administrative options are high, yet buy-in and match to mission are low. When a budget-driven program review is…

Transitioning to a new role can be challenging whether at one's current institution or at a new one. Often, the resources that are meant to help with the transition are written by those who have been in the field for many years and who are far removed from the excitement, trepidation, and, at times, uncertainty that may attend a new role. As a…

This chapter presents issues related to the legal privacy rights of MOOC enrollees and considers the role of institutional values and missions; it concludes with recommendations for enhancing student privacy.

"Vision and Change," a publication by the American Association for the Advancement of Science, has illustrated the need for curricular change within biology departments across the nation. Yet despite this apparent need for change, many institutions have been slow to move for a number of reasons, perhaps most significant among them is a…

This 2017 annual report shares many of the accomplishments achieved by the National Alliance for Public Charter Schools for the year. 2017 saw improvements to state charter school laws, groundbreaking research projects, and the creation of a new legal action fund that will help to defend and expand access to charter schools. This 2017 Annual…

This chapter describes fears that may lead to faculty resistance to civic engagement and suggests approaches to conquering these fears in order to further develop the civic capacities of our students and institutions.

For many universities around the world, internationalisation means the recruitment of fee-paying international students (so-called export education) for primarily commercial reasons. For UK universities, international (non-European Union) students account for approximately 13% of their annual revenues, making them highly dependent on international…

In an age of globalization, the need exists to understand international affairs, to recognize cultural values other than our own, and to understand world events from a variety of perspectives. Community colleges can play an important role in this context in preparing students to meet the new demands of the 21st century knowledge-based economy. We…