This case is a narrative of the acquisition of HIRA, a healthcare IT startup, by Conversant, a large global consulting powerhouse from a few years back. The clash of two different company cultures, their conflicting business strategies, different IT infrastructures, and very different customer sets created significant challenges in their…

Current academic and industry discussions regarding systems development project approaches increasingly focus on agile development and/or DevOps, as these approaches are seen as more modern, streamlined, flexible, and, therefore, effective as compared to traditional plan-driven approaches. This extends to the current pedagogy for teaching systems…

Impetus to study how leaders of academic institutions navigate change is a contemporary challenge and opportunity. Understanding a case study of one institution's experience of change strategies through two significant events offers the opportunity to understand leadership and change in light of theoretical perspectives about change in higher…

In this article, Annick Janson and Robin Janson introduce research from the Microsoft New Zealand's Partners in Learning Programme by documenting the impact of digital learning objects (DLOs) on educational practice. Janson and Janson describe the impact of DLOs on the teaching practice of a primary school in New Zealand, tracing the effects of…

This paper discusses the programmatic concerns, the evaluation, and the ultimate decisions which led to the transfer of CIS (Chemical Information System) to the private sector. CIS is a complex, integrated system of some 20 chemical databases and data analysis programs which provide access to physical, toxicological, environmental effects, and…

Microcomputers were introduced into a child protection agency to improve the work environment and increase productivity. The problems and benefits of computer-based changes are reviewed, and specific software applications and organizational implications are discussed. (Author/LB)

Administrators at Bowdoin College (Maine) have translated lessons learned from the process of administrative software conversion into ten commandments for other small colleges undertaking such changes. Three approaches to management information systems are outlined, with advantages and limitations highlighted, as well as the ten recommendations,…

At Brigham Young University, the admissions office organized its staff in teams and built a computer software system to support the teams. An improved worker sense of responsibility and increased emphasis on human factors resulted in dramatically increased productivity as measured by number of admissions applications processed and completed.…