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Download full textCAUSE, Boulder, CO. – 1994
The 1993 CAUSE Conference included eight papers on the adoption of Total Quality Management (TQM), in its various forms, by information technology (IT) sections of colleges and universities. Papers have the following titles and authors: (1) "The Impact of TQM on an IT Organization: The First Eighteen Months" (Paul M. Morris), which…
Descriptors: Budgeting, Change Strategies, Computer Software, Decision Making
