Conventional human performance technology has had a good run. It allowed scientific and data-based research to be applied to improve performance, usually just individual performance. The field must be expanded without losing this individual performance focus to include a scope that measurably improves performance for individuals and organizations…

From September 4 to 6, 1996, the Committee on the Future of Arizona Community Colleges conducted a charrette, or structured decision-making process designed to develop consensus, to provide recommendations for improving Arizona's community colleges. In developing the charrette, the Committee issued a request for ideas in March 1996 and selected 79…

This packet contains three papers from a symposium on organizational change. The first paper, "Kaizen Blitz: Rapid Learning to Facilitate Immediate Organizational Improvements" (Robert B. Gudgel, Fred C. Feitler), describes rapid and dramatic improvement in the organizational performance of a manufacturing firm after use of a series of…

Because of concerns about its ability to meet the shifting demands resulting from changes in today's society, the Virginia Extension Homemakers Council (VEHC) undertook a systematic program to change its organizational structure. In 1983, representatives of the VEHC and the Virginia Cooperative Extension Service (VCES) met to identify the causes…

A study examined the problems encountered when organizations adopt management strategies based on teamwork and total quality management (TQM) and the effectiveness of training in avoiding such problems. Survey instruments were mailed to 85 individuals involved in implementing work teams at 85 companies in 4 Missouri cities; 23 responses (27.1%…

This book is directed at the following audiences: adult educators and others who are either involved in or desire to become involved in community-based work; students of education, the social sciences, or related disciplines who desire information on community involvement as a career or means of fulfilling civic responsibilities, and persons in…

In February 2003, 75 individuals representing business, labor, academia, government, workforce intermediaries, and other sectors participated in an assembly on the role of intermediaries in achieving worker success and business prosperity. The assembly statement outlined policies, approaches, and actions needed to ensure workers' access to…

This book addresses the need for change in the ways businesses are conducted in order to respond to increased global competition and describes the forms change has taken in many businesses. The first part of the book introduces the need for change and describes some change strategies that businesses have adopted. Part II considers the alternative…

Developing and maintaining effective partnerships with employers has always been an important part of career and technical education (CTE). Recently, however, the need for and nature of these relationships have changed. Effective partnerships are no longer focused on specific activities and programs or employers merely donating resources or money;…

This document presents a case study for an innovative session exploring the nature of learning and the relationship between action learning within academic programs in adult education/human resource development (HRD) and the higher education institutions that house them. The first two sections discuss the dilemmas confronting higher education and…

The effectiveness of Phare vocational education and training (VET) reform programs conducted in 13 Eastern and Central European countries in 1993-1998 and lessons learned from the programs were examined through a review of information from the following sources: a cross-country analysis on curricular reform; a review of technical evaluation…

Relatively little research has focused on how organizational culture and existing methods of evaluating the job performance of minority ethnic groups have contributed to exclusion from, and discrimination in, the workplace or on how organizations can address these issues. The evidence suggests the existence of a widespread tendency in…

In September 1998, the National Center for Education Statistics (NCES) established a 1-year task force to review the NCES's role concerning lifelong learning. The eight-member task force established a working definition of lifelong learning ("a process or system through which individuals are able and willing to learn at all stages of life,…

This book contains 21 papers from the Nordic-Canadian Learning for the Workplace Conference, which was held in Hanasaari, Espoo, Finland in June 1995. The following papers are included: "Introduction to the Nordic-Canadian Learning for the Workplace Conference" (Olli-Pekka Heinonen); "Conference Design and Process" (Diane…

This document contains eight papers on adult learning and literacy research and practice. "The Year 1999 in Review" (Dave Speights) presents an overview of adult learning and literacy research funding, policy, and activities in 1999. "Making Sense of Critical Pedagogy in Adult Literacy Education" (Sophie C. Degener) details a…