Kazakhstan has a great tourist potential, but it is still partly fulfilled. That is why very important to find the weakness in the state's policy and to develop this industry in the best way. The aim of the research is to formulate a hypothesis with regard to the possible content of measures to improve the strategic planning and marketing…

This article has recognised the need for fundamental improvements in the HRM department of the Bankstown Hospital. Through the critical analysis and evaluation of internal systems and processes we were able to identify a number of issues as areas where improvement must be facilitated, each with varying degrees of seriousness. The key problem areas…

As Vietnam higher education has explored ways to integrate into the international community, professional development of faculty is becoming a key element. However, there is a significant shortage of faculty development (FD) in Vietnam, resulting in a large gap in quality, quantity, and qualifications between Vietnamese faculty and their…

This paper presents a summary of a three-year project funded by the Education Endowment Foundation (EEF) evaluating the Schools Partnership Programme (SPP). The SPP is a peer-led, collaborative school improvement model in England, developed by the Education Development Trust (EDT), where clusters of schools conduct peer reviews and support one…

In its final report, the At-risk Working Group, which reported to the Ontario Minister of Education, described at-risk secondary students as performing significantly below the provincial standard, failing to meet curriculum expectations, and being disengaged from school (O'Connor, 2003, p. 5). In this special issue, authors examine this topic,…

The paper presents the approach to complex training of managers and faculty staff for system modernisation of Russian engineering education. As a methodological basis of design and implementation of the faculty development programme, the CDIO (Conceive-Design-Implement-Operate) Approach was chosen due to compliance of its concept to the purposes…

This paper introduces the role of personalisation in the learning process, with a focus on aspects of the philosophy of technology and Internet studies. Significant changes in education, with the spread of the technological capabilities of open educational resources (OER) and massive open online courses (MOOC), offer the possibility to develop new…

The laboratory plays an important role in teaching engineering skills. An Electrical Engineering department at an Australian University implemented a reform to monitor and improve student satisfaction with the teaching laboratories. A Laboratory Manager was employed to oversee the quality of 27 courses containing instructional laboratories.…

This report describes a collaboration between the Indiana Office of Early Childhood and Out-of-School Learning (OECOSL) and the Behavioral Interventions to Advance Self-Sufficiency (BIAS) team. The OECOSL is the lead agency responsible for administering the state's Child Care and Development Fund (CCDF), which provides child care subsidies to…

In spite of the clear value of postgraduate business students to many providers of distance education courses, the factors affecting the retention of these students have received limited attention in the literature. In addressing this gap, this paper presents the findings of a qualitative study into the factors affecting the retention of…

The Canadian Literacy and Learning Network (CLLN) is the national hub for research, information and knowledge exchange, about increasing literacy and essential skills across Canada. CLLN, a non-profit charitable organization, represents literacy coalitions, organizations and individuals in every province and territory in Canada. CLLN shares…

How can faculty, staff, and administrators design a high-quality academic experience for their institution's undergraduates by adopting an established set of nationally recognized, evidence-based teaching and learning practices that promote engaged learning? How can they ensure that all students, regardless of major, achieve the essential learning…

The subject coordinator role has changed with the implementation of new management practices in universities. Discussions from in-depth interviews with subject coordinators in an Australian university are analysed with a focus on insights into the changing role with reference to Value, Rarity, Imitability and Organisation (VRIO) and institutional…

The BC Council on Admissions and Transfer is always seeking ways to improve the transfer system for the benefit of students. Doing so is often informed by research in one form or another. Questions were added to the 2011 Diploma, Associate Degree, and Certificate Student Outcomes (DACSO) survey to help us gain a better understanding of why some…

A common problem for Chinese teacher trainers is coping with a passive class with silent trainee learners, when trainees tend to be unresponsive and avoid interactions with the trainer. This is especially true when a trainer seeks interactions in the process of training, such as asking questions to the class as a whole or expecting at least one…