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CAUSE, Boulder, CO. – 1994
The 1993 CAUSE Conference included eight papers on the adoption of Total Quality Management (TQM), in its various forms, by information technology (IT) sections of colleges and universities. Papers have the following titles and authors: (1) "The Impact of TQM on an IT Organization: The First Eighteen Months" (Paul M. Morris), which…
Descriptors: Budgeting, Change Strategies, Computer Software, Decision Making

Lurie, Nicole – Academic Medicine, 1996
Discussion of managed health care looks at its evolution and characteristics, implications for medical education, and the competencies needed by physicians in this new environment, including epidemiological thinking, understanding of human and organizational behavior, familiarity with information technology, quality control skills, knowledge of…
Descriptors: Change Strategies, Delivery Systems, Economic Climate, Educational Change

Holt, Glen E. – Library Trends, 1996
Discusses issues of quality in public libraries in light of changes in services resulting from social and economic changes. Highlights include quality strategies, the customer service revolution, anticipating new markets, defining library values and missions, information technology, training staff for the future, funding, partnerships, and…
Descriptors: Access to Computers, Access to Information, Change Strategies, Civil Liberties
Daniel, John; Leavitt, Michael; Romer, Roy – CAUSE/EFFECT, 1998
An administrator of the United Kingdom's Open University and two cofounders of Western Governors University participate in a panel discussion of higher education in a global marketplace, the potential for new networked delivery strategies, the future of selective, conventional institutions and the traditional student experience, the influence of…
Descriptors: Change Strategies, College Administration, College Role, College Students
Haughey, Margaret – 2000
Electronic networking can help postsecondary institutions with distance education (DE) programs respond to increasing pressures to improve the services they offer and make them more cost-effective. Some institutions immediately accepted the need for electronic networking and began to develop and implement technology plans focused primarily on…
Descriptors: Change Strategies, Comparative Analysis, Computer Uses in Education, Continuing Education
Tait, Alan, Ed.; Mills, Roger, Ed. – 2003
This book contains 16 papers on learner support in distance education in an international context. The following papers are included: "Constructivism or Confucianism? We Have the Technology, Now What Shall We Do With It?" (Louise Aylward); "Exploring Informal Study Groups in a South African Teacher Education Programme" (Carol…
Descriptors: Adjustment (to Environment), Adult Education, Ancillary School Services, Change Strategies