Information Technology (IT) encompasses all aspects of computing technology. IT is concerned with issues relating to supporting technology users and meeting their needs within an organizational and societal context through the selection, creation, application, integration, and administration of computing technologies (Lunt, et. al., 2008). The…

If district technology leaders had a nickel for every time they heard the phrase "the new normal," they'd have all the money they need to run their IT departments. In an effort to help readers think about their budgets in creative and practical ways, "T.H.E. Journal" and the Consortium for School Networking (CoSN) recently convened a panel of CTOs…

With the US economy continuing its weak recovery, it's tempting to think that IT budgets in higher education might begin to rebound especially in light of the increased focus on online learning. Nice thought, but no. Education costs are rising even faster than those for healthcare, and the public outcry over the cost of higher education…

Being a college CIO these days must feel a bit like juggling chain saws with one hand while holding a donation cup in the other. It's unlikely to end well, yet it represents the new normal in IT. While campus clients--from administrators to faculty and students--expect the usual raft of tech services, the IT budget simply can't deliver. In this…

Colleges and universities have got a big problem: how to bake a wireless network as good as Mom's. The problem is that enterprise wireless networks "tend to be a little more finicky" than the home ones. While the home devices are plug-and-play, enterprise networks force IT departments to manage client issues such as drivers and settings. It's a…

"Cloud computing" is currently the "buzzword" in the Information Technology field. Cloud computing facilitates convenient access to information and software resources as well as easy storage and sharing of files and data, without the end users being aware of the details of the computing technology behind the process. This…

With the era of control ending for campus IT organizations, leaders need to learn to use some known management approaches and methods in radically different ways. In this article, the author begins with some examples of how technology change, organizational change, and contextual change are eroding centralized control over campus information…

The education sector remains abuzz with cost-cutting expectations despite pressures to increase services. Automation of costly manual tasks could save funds for many of these institutions, specifically in data protection. The IT departments of schools and universities can take advantage of a proven cost-savings opportunity in data protection that…

As state governors grapple with their budgets for 2012, public universities and colleges are facing some of the deepest funding cuts in memory. To make matters worse, most of the federal stimulus funds, which have helped dull the pain so far, will have been spent by June. It seems almost inevitable that IT departments are going to be asked to…

Community colleges provide a wide range of educational services to very diverse groups of students. For that reason, the variety and flexibility of services provided can be critical. In addition, quickly changing needs result in quickly changing system requirements. In this chapter, community college CIOs speak to their roles, focusing on the…

This is the third installment in a four-part series that follows the exploits of Gene, a well-established CIO of a sizable IT organization at a top-100 university. Gene has been working with his team to regain the trust of the campus through Project Rescue, a 30-day turnaround plan focused on demonstrating IT's value. Project Rescue has two…

Divorcing one student information system and hooking up with another can cause serious upheaval. With the right plan in place, the transition to a new student information system can go surprisingly smoothly. The author interviewed technologists at Southwest Wisconsin Technical College and the Emily Griffith Opportunity School (CO) who recently…

As higher education budgets tighten in the ongoing recession, colleges and universities have found themselves questioning, lengthening, and even eliminating tech refresh cycles. Yet how deep an institution cuts into its refresh program can compromise its ability to provide an up-to-date and competitive computing environment for students and a…

Despite resistance from faculty, staff, and students, and the sheer magnitude of the effort from a technological and management point of view, some campuses are shifting electronic portfolios away from department-specific initiatives to become institution-wide programs. The move seems to be driven by institutions wanting to focus more deeply and…

A "carbon footprint" is the "total set of greenhouse gas emissions caused directly and indirectly by an (individual, event, organization, and product) expressed as CO2" emissions. Since CO2 emissions are indicative of energy use, the higher the associated CO2 emissions, typically the greater the associated costs. A typical desktop PC system…