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Cohen-Vogel, Lora; Cannata, Marisa; Rutledge, Stacey A.; Socol, Allison Rose – Teachers College Record, 2016
This chapter describes a model for continuous improvement that guides the work of the National Center on Scaling Up Effective Schools, or NCSU. NCSU is a research and development center funded by the Institute for Education Sciences, the research arm of the United States Department of Education. At the core of the Center's work is an innovative…
Descriptors: High Schools, Total Quality Management, Educational Research, Educational Innovation
Al-Fuqaha, Isam Najib – Journal of Educational Technology, 2014
This paper is an endeavor to develop a customised and computerized matrix of Quality Function Deployment paradigm (QFD) that has been applied in industry, with the aim of probing quality assurance and enhancement in Universities. Results of testing the new matrix proved that, it is efficient and time-saving while compared with a detailed field…
Descriptors: Total Quality Management, College Administration, Quality Assurance, Models
Dittmar, Eileen; McCracken, Holly – Journal of Asynchronous Learning Networks, 2012
Experienced e-learning faculty members share strategies for implementing a comprehensive postsecondary faculty development program essential to continuous improvement of instructional skills. The high-impact META Model (centered around Mentoring, Engagement, Technology, and Assessment) promotes information sharing and content creation, and fosters…
Descriptors: Electronic Learning, Mentors, Student Evaluation, Total Quality Management
Brune, Kendall – Educational Gerontology, 2011
To discuss the relationship between residents and the management team, we must first review the transition from a medical model to a social model of care that is sweeping across America. Long-term care (LTC) management models were developed for a very autocratic and hierarchical style of management based in the 1960s. Those facilities were built…
Descriptors: Health Services, Older Adults, Administrative Organization, Client Characteristics (Human Services)
Cartmell, Jonathan; Binsardi, Ben; McLean, Alexis – Research in Post-Compulsory Education, 2011
This seminal study investigates the use of the EFQM Excellence Model[R] in the UK Further Education sector. Following initial interviews with Senior Managers and Quality Consultants, an online survey was sent to Principals and Senior Managers in all Colleges across the UK to critically investigate the relationship between the use of the Model and…
Descriptors: Total Quality Management, Correlation, Transformational Leadership, Models
Holden, Martha J.; Izzo, Charles; Nunno, Michael; Smith, Elliott G.; Endres, Thomas; Holden, Jack C.; Kuhn, Frank – Child Welfare, 2010
This paper describes an effort to bridge research and practice in residential care through implementing a program model titled Children and Residential Experiences (CARE). The strategy involves consulting at all levels of the organization to guide personnel to incorporate CARE evidence-based principles into daily practice, and fostering an…
Descriptors: Evidence, Residential Care, Organizational Culture, Program Implementation
Hill, Paul; Campbell, Christine; Menefee-Libey, David; Dusseault, Brianna; DeArmond, Michael; Gross, Betheny – Center on Reinventing Public Education, 2009
This is the first report from an ongoing study of four urban school districts (New York, New Orleans, Chicago, and the District of Columbia) that are experimenting with new school designs and new ways of holding schools accountable for performance. This report introduces the idea of a "portfolio school district," and shows how some leading school…
Descriptors: Urban Schools, School Districts, Effective Schools Research, Educational Planning

Freeston, Kenneth R. – Educational Leadership, 1992
Tired of disjointed programs and projects, the staff of Newtown (Connecticut) Public Schools developed their own Success-Oriented School Model, blending elements of Deming's 14 points with William Glasser's approach to quality. To obtain quality outcomes means stressing continuous improvement and staying close to the customer. (six references)…
Descriptors: Change Strategies, Educational Planning, Educational Quality, Elementary Secondary Education
Casey, John M. – 1995
This paper discusses the emergence of a management process known as Business Process Redesign (BPR) in higher education, which is promoted as a successor to the Total Quality Management (TQM) approach that has influenced higher education management in recent years. The paper chronicles recent management changes in higher education and the…
Descriptors: Administration, Case Studies, Change Strategies, College Administration
Spanbauer, Stanley J. – 1996
Designed to assist educators in formulating Total Quality Improvement (TQI) plans, this book examines the processes of TQI, which allow for the review of college administration, student services, teaching, and institutional culture, and provides information on its implementation at two-year colleges. Chapter 1 describes background to educational…
Descriptors: Change Strategies, Community Colleges, Educational Environment, Educational Improvement
Kaufman, Roger; Zahn, Douglas – 1993
This book applies quality management, an organizational theory that has been successful in business and industry, to education. Chapter 1 describes the basic elements of quality management (QM)--continuous improvement, client satisfaction, positive return on investment, and doing it right the first and every time. Ways to implement Deming's 14…
Descriptors: Change Strategies, Educational Improvement, Educational Planning, Educational Quality

Dougherty, Jennifer Dowling; And Others – 1994
Business process redesign (BPR) is a multifunctional, interdisciplinary, and strategic business improvement methodology designed to improve service, costs, and quality. This book provides a conceptual framework for institutions of higher education to shape such an improvement effort including examples of BPR activities and tools. Chapter 1…
Descriptors: Business Administration, Change Strategies, College Administration, Costs
Zangwill, Willard I.; Roberts, Harry V. – 1993
A Total Quality Management (TQM)-based benchmarking study looked at the leadership of universities and colleges to identify, understand, and disseminate their best practices. The study found that outstanding leaders encouraged and promoted innovation. This spurred the development of novel programs and methods, even when to do so was extremely…
Descriptors: Benchmarking, Change Strategies, Educational Change, Educational Innovation

Lee, Susan – Journal of Academic Librarianship, 1993
Chronicles the process of change begun at the Harvard College Library in 1990. Key factors are analyzed, including support from the University Library, Association of Research Libraries, and Council on Library Resources; strong leadership; organizational development; composition of task forces; time frame; concurrent changes; and development of a…
Descriptors: Change Strategies, College Libraries, Higher Education, Leadership
Brogan, Bernard R. – 1993
A model for preparing teachers to teach successfully in a performance-based educational environment using Total Quality Management principles is called Total Quality Performance (TQP). On the TQP model everyone is involved in a process of continuous improvement toward the achievement of performance outcomes that are clearly defined and consistent…
Descriptors: Change Strategies, Educational Change, Elementary Secondary Education, Higher Education
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