In 2007, Tulsa Community College (TCC) joined the national Achieving the Dream (ATD) network, which is dedicated to developing data-informed interventions to increase persistence and completion among community college students. TCC's participation in the national initiative set it down a path for positive institutional change, but it was the…

This article presents a partnership effort among managers, trainers, and employees to spring to life performance improvement using the performance templates (P-T) approach. P-T represents a process model as well as a method of training leading to performance improvement. Not only does it add to our repertoire of training and performance management…

Purpose: This paper aims to examine the importance of new employee orientation (NEO) programs, the quality of typical NEOs, and how to improve NEOs. Design/methodology/approach: The paper provides a viewpoint of the importance of new employee orientation programs, the quality of typical NEOs, and how to improve NEOs. Findings: Although western…

Effective principals are those who boost academic achievement for all students, increase the effectiveness of their teaching staffs, and consistently take leadership actions shown to improve outcomes for students. Therefore principal evaluation systems should place 70% of their weight on the ability of principals to increase student achievement…

The fishbone diagram developed by Mariano Bernardez (2009a, 2009b) in the introductory article to this issue of "Performance Improvement Quarterly" depicts the origins and interrelationships of the models and approaches of many fields and researchers that have contributed to human performance technology (HPT) as it is used today. We can…

The role of the organization development (OD) practitioner is evaluated based on their activities in the area of management. Changes in the OD role are suggested: (1) a more results-oriented approach, (2) "I'm OK--You're OK" methods, (3) program start-up improvements, and (4) improved followup planning. (EC)

Improvements in advising programs are seen as elements of institutional development and are central to the mission of the institution rather than peripheral service entities that happen to take place on campus. (MLW)

This workbook presents a proven and practical model of organizational development prepared for the 166 Youth Department Bureau Runaway Youth Program grantees. It is designed to take the user through four phases of organizational development: (1) initiation of the change process; (2) development of organizational change (intervention) plans; (3)…

The International Society for Performance Improvement has always been divided by two often-conflicting views of what its purpose or mission really is. Is it primarily technology focused (focusing on the development and promotion of the field) or member focused (focusing on members' interests and their professional development)? This difference in…

This article presents an interview with Wes Taylor, the 2011 MetLife/NASSP National High School Principal of the Year. In this interview, Taylor shares credit with the teachers and staff members at Lowndes High School in Valdosta, Georgia, for the school's systemic and long-lasting improvement in instruction and climate. He mentions that the…

This two-part "Implementation Guide" will help to deepen your understanding and sharpen your ability to implement each of the strategies discussed in "Leading School Change: Nine Strategies to Bring Everybody on Board" (ED509821). Part One offers discussion questions and activities which focus on each of the nine strategies. They can be completed…

The current pressures of reduced government funding, lower enrollments, and greater scrutiny by governing boards require institutions of higher education to redesign processes and systems to survive. Despite resistance to Total Quality Management (TQM) in academia, it can provide the tools to implement systemic change and quality improvement.…

This volume presents a completed example of the organizational development process for a fictitious program entitled "The Ridge," and is designed to assist the user in gaining greater understanding of the utility of an organizational development model. The materials are presented in a four-phase sequence, addressing the following topics:…

In a recent publication, Senge ("All systems go: the change imperative for whole system reform." Corwin Press, Thousand Oaks, 2010, x) stated "at no time in history has there been a more powerful need for a new vision of the purpose of education." Increasingly citizens, academics and practitioners are calling for radical…

Conventional human performance technology has had a good run. It allowed scientific and data-based research to be applied to improve performance, usually just individual performance. The field must be expanded without losing this individual performance focus to include a scope that measurably improves performance for individuals and organizations…