In early November 2013, the authors started talking about visiting the Hurley School, a dual-language school in Boston, Massachusetts. The Hurley School had spent considerable time transitioning to the Common Core State Standards on literacy, but little time addressing the shifts in math. They worried that math classes were no longer rigorous…

Improvements in advising programs are seen as elements of institutional development and are central to the mission of the institution rather than peripheral service entities that happen to take place on campus. (MLW)

Describes a districtwide effort to select and implement a computerized system that could compile and maintain student census data, in addition to redesigning the district's school bus routes to better accommodate a growing student population without increasing the number of buses in service. (JG)

This study examined the perceptions of teachers and administrators with regard to AVID (Advancement via Individual Determination) teacher leaders. The purpose was to compare whether teachers and administrators agree on the types of attributes needed for teacher leaders involved in implementing AVID as a school reform effort. Results revealed that…

The fourth publication in the Model Schools series, this guide for administrators suggests changes and procedures that come mainly from the authors' experience in the Model Schools Project, a five-year program sponsored by the National Association of Secondary School Principals. The project's purpose was to demonstrate in a group of schools that…

A consultant is often an effective source of assistance for an agency undergoing change. Community mental health centers (N=80) randomly assigned to treatment and control groups were studied to determine the impact of problem-oriented consultation on problem solution, and the characteristics of both consultant and consultee which are critical in…

Documenting the impact of 1978-79 Community Resource Development (CRD) projects, this national study presents data in response to a congressional mandate calling for assessment of the consequences and effectiveness of Community Resource Development projects. The report presents findings derived from questionnaires sent to 47 state CRD leaders, 120…

A 1979-1980 nation-wide study of 113 Community Resource Development (CRD) projects evaluated socio-economic impacts, as seen by CRD staff, state leaders, and knowledgeable citizens. Questionnaires were sent to the three groups to determine consequences of the programs in the categories of family income, community facilities and services, public…

Most executives have not heard of human performance technology (HPT), but a recent Google search showed 25 times more Google hits for "lean six sigma" than for "human performance technology." This article describes five factors that make HPT a hard sell: (1) HPT is not part of standard business jargon, (2) organizational executives associate…

Numerous research studies indicate that vocational classrooms are subject to "negotiations" between students and teachers that have negative implications for instruction and learning. These negotiations can range from students offering nondisruptive behavior in exchange for a relaxation of academic standards to students offering certain…

An active staffing process used by teacher center personnel was investigated as a method of improving teacher center operations and of helping users of teacher centers. Through a preliminary survey of users' attitudes toward teacher centers, three expectations were formulated: (1) Many initial requests in the active staffing process would center…

This book has a threefold purpose. First, it provides a problem-solving framework for comprehensively analyzing and attacking current weaknesses in both pre- and in-service teacher education. Next, it explains how this approach can be applied by providing concrete examples of procedures and products appropriate to each of three problem-solving…

A conference on implementing coordinated patient education was held for 45 participants from various health care occupations, including nursing, social work, and dietetics. The morning session of the conference consisted of lectures by patient education directors who described implementation strategies that they have used, as well as continuing…

Describing a task force as a planning and problem-solving group within the school, this article outlines problems encountered in school-based planning efforts and ways to make future attempts more successful. (Author/JM)

Process Improvement (PI) is an approach for helping organizations to identify and resolve inefficient and ineffective processes through problem solving and pilot testing change. Use of PI in improving client access, retention and outcomes in addiction treatment is on the rise through the teaching of the Network for the Improvement of Addiction…