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Direct linkCoughlan, Paul; Coghlan, David – Action Learning: Research and Practice, 2009
This article brings together the fields of action learning and operations strategy. It presents a case of action learning focused on strategic operations improvement in the extended manufacturing enterprise. As the third article in the set of explorations in this journal within the fields of action learning, operations strategy and collaborative…
Descriptors: Experiential Learning, Problem Solving, Puzzles, Operations Research
Peer reviewedAbernethy, Patricia E.; Serfass, Richard W. – Educational Leadership, 1992
After joining a statewide project to encourage continuous improvement in education, the City of Burlington (New Jersey) Public Schools tackled high school attendance problems, using a seven-step process based on defining reasons for improvement, assessing the current situation, performing a cause-and-effect analysis, formulating countermeasures…
Descriptors: Attendance, Change Strategies, Educational Improvement, Elementary Secondary Education
Download full textMasters, Denise G. – 1996
Total Quality Management (TQM) is "a system of continuous improvement employing participative management and centered on the needs of customers." Key components of TQM are employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and recognition that the system, not people, produces…
Descriptors: Change Strategies, Improvement, Library Administration, Library Personnel
Peer reviewedReep, Beverly B.; Grier, Terry B. – NASSP Bulletin, 1992
Total Quality Management is a team approach that challenges administrators to rethink their traditional decision-making and problem-solving strategies. This article describes the use of pilot programs (Key Communicators Network, School Leadership Teams, and a Number "One"derful Idea program) to help teachers feel part of a professional…
Descriptors: Change Strategies, Collegiality, Communication Skills, Decision Making
Alvino, Kathleen M., Ed. – 1995
Strategic planning in higher education is seen in this book as an essential element in the life of a successful college or university. This book begins by defining strategic planning and explains how to identify the core problems a college or university wants to address and solve through the planning process. It continues with advice on how to…
Descriptors: Administrative Organization, Administrator Role, Budgeting, Centralization
Peer reviewedLozier, G. Gregory; Teeter, Deborah J. – New Directions for Institutional Research, 1993
Some organizations are having difficulty with the Total Quality Management (TQM) approach. Problems appear to come from reliance on prepackaged TQM programs, large-scale, diffuse implementation, mass training programs, measurement paralysis, overemphasis on tools, process selection, outmoded reward structures, and simplistic views of change and…
Descriptors: Administrative Organization, Business Administration, Case Studies, Change Strategies
