This article has recognised the need for fundamental improvements in the HRM department of the Bankstown Hospital. Through the critical analysis and evaluation of internal systems and processes we were able to identify a number of issues as areas where improvement must be facilitated, each with varying degrees of seriousness. The key problem areas…

Advancing race equity and inclusion can sometimes seem daunting and often leaves many wondering how and where to start. One way to achieve social change in an organization is to incorporate race equity and inclusion at every stage of work. The seven steps in this guide provide a clear framework for undertaking this important work. This tool adds…

This article describes a new paradigm for accountability that envisions afterschool programs as learning organizations continually engaged in improving quality. Nearly 20 years into the era of results-based accountability, a new generation of afterschool accountability systems is emerging. Rather than aiming to test whether programs have produced…

Over 20 years ago, Robert J. Barak and Barbara E. Breier suggested incorporating a regular assessment of the entire program review system into the review schedule in order to ensure that the system itself is as efficient and effective as the programs under review. Barak and Breier's seminal book on the goals and processes of program review has…

Since 2004, Rhodes State College has been at the forefront of developing an institution-wide model of institutional effectiveness--Strategic and Institutional Effectiveness Planning System (SIEPS). A focus on both measuring mission effectiveness and strategic achievement led to development of a unique electronic application that tracks the direct…

Within the context of bilateral support to the education sector in Tonga and the Solomon Islands, this paper will explore how the discourse of "partnership" has been interpreted and activated within the Sector wide approach (SWAp). In concentrating particularly on the relationship between the respective Ministries of Education and New…

The authors of this monograph assert that by assisting school systems to more closely resemble "high reliability" organizations (HROs) that already exist in other industries and benchmarking against top-performing education systems from around the globe, America's school systems can transform themselves from compliance-driven…

Purpose: Public-funded fisheries extension services have been blamed as poor and responsible for the slow pace of aquaculture development in India. The present investigation aimed to find concrete interventions to streamline the extension service by understanding the research-extension-farmer linkage indirectly in terms of information sources of…

Elements of Success 1: Structural Options outlines the range of current children's cabinet and council structures in place and offers tips and warnings for getting the most effective structure in place. This issue brief builds heavily on interviews conducted by the Forum and on the detailed documentation work done by Susan Robison for the National…

In their search for new ways to assess their agencies' success in working with children and families, child welfare administrators and senior managers are increasingly seeking regular and reliable sources of information that help them evaluate agency performance, make ongoing decisions, and provide an accurate picture for agency staff and external…

In 2002, HM Inspectorate of Education (HMIE) carried out a review of the contribution of the Scottish science centres to formal and informal science education as part of a broader review of all science centres in the United Kingdom. This report identifies many strengths in individual centres and across the network. It is clear that the centres…

This booklet describes some of the conflicts new programs are likely to face. It then presents techniques and processes that can help managers and staff resolve conflicts and build broad support for their project. As a special focus, the booklet describes five "principles of interdependence" that help the project managers and staff and…

This booklet describes implementation processes that are most likely to bring project success. The experiences of the Rural Education Program in the field, together with the findings of the implementation research, lead the author to believe that a successful implementation process is one that utilizes mutual adaptation. This process promotes…

The Research and Development Utilization (RDU) program research component examines the successes and administrative dilemmas faced by demonstration projects that attempted to develop interorganizational networks in a knowledge utilization and school improvement process. A framework is presented for looking at RDU projects as a group of…

The activities of the Community Development Corporation (CDC), founded in 1967 to alleviate urban poverty in the United States, are analyzed in this book. The overall strategies used by the CDC, including the acquisition of existing businesses, development of new businesses, investments in physical assets of the community, assistance through loans…