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Download full textSirinides, Phil; Fantuzzo, John; LeBoeuf, Whitney; Barghaus, Katie; Fink, Ryan – Consortium for Policy Research in Education, 2015
High-quality care in the earliest years of life has been shown to relate to positive developmental outcomes for children, including improved early academic skills, social-emotional competencies, and cognitive functioning. Unfortunately, the early care experiences of many children are not always high quality; rather, research suggests that…
Descriptors: Inquiry, Research Reports, Educational Quality, Quality Control
Peer reviewed
Direct linkHernandez, Edmee Sofia; Germain, Carol Anne, Ed. – Public Services Quarterly, 2009
Circulation is the library's tireless foot soldier: it serves as the front gate to the library's services and resources. This service point is where most patrons enter and leave; and experience their first and last impressions--impressions that linger. In an age when academic libraries are facing meager budgets and declining usage statistics, this…
Descriptors: Academic Libraries, Library Services, Library Personnel, Student Employment
Masters, Denise G. – 1996
Total Quality Management (TQM) is "a system of continuous improvement employing participative management and centered on the needs of customers." Key components of TQM are employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and recognition that the system, not people, produces…
Descriptors: Change Strategies, Improvement, Library Administration, Library Personnel
Schauerman, Sam; Peachy, Burt – 1993
In spring 1989, a group of 33 administrators, supervisors, faculty, and staff from El Camino College (ECC) in Torrance, California, attended 10 days of training in Total Quality Management (TQM) tools and techniques. The subsequent implementation of TQM at ECC included the following six phases: (1) establishing a Campus Commitment to Excellence…
Descriptors: Change Strategies, College Administration, College Faculty, Community Colleges
Spanbauer, Stanley J.; Hillman, Jo – 1992
This book provides a case study of the implementation of a quality improvement model to improve educational services at Fox Valley Technical College (FVTC), in Appleton, Wisconsin. Chapter 1 describes the early stages of the implementation of the quality processes at FVTC. Chapter 2 discusses the role of the chief administrator as mentor and…
Descriptors: Administrative Organization, Change Strategies, College Administration, College Presidents
Moore, Nelle – 1996
This report discusses the Malcolm Baldrige (MB) Education Criteria, the award process, and the experiences of one institution, San Juan College (New Mexico), that received an award at the state level. The Baldrige Criteria are based on 11 core values: (1) learning-centered education; (2) leadership; (3) continuous improvement and organizational…
Descriptors: Accountability, Awards, Business Education, Change Strategies
