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Direct linkPearlstein, Richard B. – Performance Improvement Quarterly, 2012
Most executives have not heard of human performance technology (HPT), but a recent Google search showed 25 times more Google hits for "lean six sigma" than for "human performance technology." This article describes five factors that make HPT a hard sell: (1) HPT is not part of standard business jargon, (2) organizational executives associate…
Descriptors: Expertise, Problem Solving, Performance Technology, Performance Factors
