Schools are typically highly structured institutions, so any shifts in processes can potentially generate anxiety, confusion, and even anger among staff. As such, when there is frequent change, initiatives often fail to achieve their intended goals. Well-intentioned initiatives can go awry when not consistently implemented correctly by all staff;…

Purpose: This study aims to examine the mediating role of students' knowledge of sustainable development (SD) in the relationship between green campus initiatives by higher education institutions (HEIs) and student proactivity. Design/methodology/approach: The research, with a quantitative approach, was carried out with students linked to HEIs…

Despite the positive outcomes often associated with internationalization, internal stakeholders do not always welcome the changes it brings. This reaction is echoed in the numerous studies highlighting the problematic relationships between international and local students and the critical to resistant reactions among faculty members. In response…

A typology of budget-driven program reviews is categorized by two variables: the locus of responsibility and the timing of the review. When a budget-driven program review is first implemented during a crisis, the range of financial and administrative options are high, yet buy-in and match to mission are low. When a budget-driven program review is…

Change is a commonplace occurrence in today's organizations. A number of scholars suggest that communication strategies during organizational change are an important element to the success of a change initiative, yet such strategies are not given primacy in the research literature. The purpose of this paper is to add to the discourse on…

This chapter provides an action plan to help achieve gender equity by better understanding the role of gender, leadership, and communication in higher education administration.

Baker Library at Harvard Business School is increasingly asked by the school's faculty to create custom digital information products to enhance course assignments and to find novel ways of electronically disseminating faculty research. In order to prioritize these requests, as well as facilitate, manage, and track the resulting projects, the…

A legacy of leadership is more than a bench, as demonstrated by six Kentucky school superintendents who share a common commitment to providing a resource for continuous professional learning for district superintendents. The six leaders met at the end of their doctorate of education program at Northern Kentucky University in May 2015 to contribute…

A requirement for quality assurance is becoming more prevalent in higher education today as institutions are being asked to demonstrate that they are providing robust, meaningful learning experiences for students. Many institutions are adopting curriculum review frameworks as part of their overall quality assurance strategy. Three leaders at…

Despite the availability of an abundant amount of guiding literature, only about 30% of planned educational changes are successful. Clearly there is something essential missing from our understanding of how to successfully lead educational change. A review of the literature provides an awareness that success is far more likely if the leader pays…

Enterprise Resource Planning (ERP) systems present a management problem for various industries including institutions of higher education (IHEs) because they are costly to acquire, challenging to implement, and often fail to meet anticipated expectations. ERP systems are highly complex due to the nature of the operations they support. This…

In the past 20 years, institutions of higher education have made major investments in Learning Management Systems (LMSs). As institutions have integrated the LMS into campus culture, the potential of migrating to not only an upgraded version of the LMS, but also an entirely different LMS, has become a reality. This qualitative research study…

Educational leaders who are second in command face specific challenges. Dealing with these stresses is integral to being successful in such a position. Seconds in command must learn to deal with that "caught in the middle" feeling: They need to accept what they can't change and change what they can, not get lured into badmouthing their…

Strategic communication is not solely the remit of library managers and directors, but is the product of internal culture and engagement with the organization's brand. Libraries need to communicate strategically, in order to demonstrate to individuals across the organization that their message is on point, and that they understand, are committed…

Reexamination of change management strategies has recently come under direct scrutiny in both the realm of the academic and the professional due to the significant shift of brick-and-mortar institutions to virtual organizational structures. As such, the examination of the management of change requires direct inquiry into several defining factors:…