Describes an assignment on writing instructions for the author's introductory sophomore-level business communication classes: a one-day instruction-writing activity that requires students to teach themselves. Describes the preparation and rationale for this activity, and includes the memo that directs students as they teach themselves during the…

Describes a writing assignment in a business communication class in which students, in previously designated study groups, discover for themselves the complex interaction between a writer and an audience by becoming the president, vice president, and manager of operations of a company, and solve a problem that they can handle only through memos.…

Presents a case study for use in business communication classes to help students understand and learn both the context and the strategies for communication with business and management. Deals with a situation in which an executive wants to close down the company's fitness center but is open to arguments by one of its avid users. Includes two…

Describes a major portfolio project in a business-communication class which both develops students' critical-thinking skills (as they prepare five analyses of different business-communication situations chosen from a list of 10 options) and provides opportunities for their development as writers. (SR)

Presents a case study for use in business communication classes to help students understand and learn both the context and the strategies for communication with business and management. Deals with communications gone wrong between a company and a very important potential client and what might be done salvage the contract. Includes correspondence…

Presents a case study for use in business communication classes to help students understand and learn both the context and the strategies for communication with business and management. Deals with responding to a customer complaint, including customer service philosophy, specific product information, and the fine line between sympathy with the…

Discusses an analytical assignment for the business curriculum which helps students obtain knowledge of and practice their communication skills, including interpersonal and team skills. Outlines the skills developed, implementing the assignment, and project outcomes. Lists suggested topics and includes several checklists. (SR)

Describes an assignment in a corporate-communications class in which students examine the design and the language of their apartment leases. Discusses how this assignment teaches students about the Plain English laws and the need for plain English in leases and in ethics. (SR)

Presents a case study for use in business communication classes to help students understand and learn both the context and the strategies for communication with business management. Deals with a case requiring difficult negotiation and compromise in a situation where personal beliefs conflict with organizational goals. Includes four assignments.…

Presents a case study for use in business communication classes to help students understand and learn both the context and the strategies for the communication with business management. Deals with a business problem revolving around issues of appropriate e-mail use and privacy. Includes five assignments. (SR)

Discusses several terms used to denote cultural diversity and their implications. Emphasizes the importance of intracultural variations to an understanding of multiculturalism. Describes two assignments that give students in a graduate business communication course experience in researching various aspects of culture, exploring issues cultural…

Analyzes a large-scale professional communication project, exemplifying the type of projects that graduating students will be expected to collaborate on or to manage successfully. Discusses implications for teaching managerial communication to Masters of Business Administration students and recommends ways to integrate real world tasks into the…

Describes a project incorporating writing-to-learn activities into an introductory finance class. Discusses benefits to students and teachers. (SR)

Describes how, with only a basic level of computer competence, the author managed to successfully integrate computer usage into her business communication course, despite the administration's inability to provide support. Discusses what she did, why, and how. (SR)

Describes an assignment required in the job search process unit of a business-communication course that uses online helpers for students to write a self-analysis that helps them to know about themselves and to know about the direction of their careers when preparing for an interview and job-related documents. (SR)