This pamphlet, published by the Canadian Department of Manpower and Immigration, is the second of a Careers-Canada series and describes careers in clerical occupations. The pamphlet is divided into nine major parts: (1) history and importance; (2) fields of employment; (3) nature of the work (this is subdivided into the secretarial group, the…

Clerical worker education tends to focus on socializing students for success. It should also examine the workplace organization and reward structure to prepare students to recognize and challenge social and economic inequities related to job value and job security. (SK)

This curriculum guide is one of nine such guides developed for an Alberta high school business education program. Its content covers the main subject area or strand of office procedures. Subject to the constraints outlined in the guide, the modules are to be formatted into three- or four-credit courses within each strand. Introductory materials…

This report describes a set of procedures for conducting a literacy task analysis so that employers, educators, and trainers can understand the basic workplace training needs of employees. Four sections are included: (1) bridging the gap--demands, skills, and solutions in the United Kingdom, the United States, and Canada; (2) job, task analysis,…

The generic skills studies in Canada have as their objectives the formulation of generic skills, the identification of their uses for certain occupational groups, and the preparation of specifications for instructional modules in an attempt to provide greater flexibility to workers, employers, and vocational training programs. Another objective of…