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Tracey Harris – ProQuest LLC, 2023
This study underscored the significance of company-paid professional development opportunities for higher education clerical support staff working in higher education facilities. Professional development constitutes an essential mechanism of continual education. It also facilitates the acquisition of innovative knowledge, an enhanced skill set,…
Descriptors: Education Work Relationship, Clerical Occupations, Clerical Workers, School Personnel
Tomlan, Dolores M. – 1983
In 1982-83, a study was conducted to investigate the technical skills and knowledge needed for employment in entry-level secretarial/clerical occupations in the business community of Allegheny County, Pennsylvania, and to determine the current and perceived future status of word processing approaches in local firms. A survey instrument was mailed…
Descriptors: Business Skills, Clerical Occupations, Employer Attitudes, Employment Projections