An employer survey was conducted by California's Crafton Hills College (CHC) to determine the skills, aptitudes, or personal qualities potential employers most wanted to see in applicants for clerical/secretarial positions. Questionnaires were distributed and personal interviews conducted with 50 supervisors, selected to represent typical…

In 1982-83, a study was conducted to investigate the technical skills and knowledge needed for employment in entry-level secretarial/clerical occupations in the business community of Allegheny County, Pennsylvania, and to determine the current and perceived future status of word processing approaches in local firms. A survey instrument was mailed…

The study described the issue of classification of Schedule C classified personnel in the Mesa Public Schools (Arizona). This schedule consisted of 393 primarily clerical employees. Since 83 separate job classifications existed within a 30-grade salary schedule, the major concern was whether classification and reclassification of personnel in this…

This competency test package was developed, based on the results of a needs assessment of postsecondary office occupations instructors in Texas, to test transcription competencies taught in audiovisual instructional modules. However, the tests, accompanied by performance objectives, are of a general nature and could be used to evaluate competency…

The Swaziland Behavioural Assessment Series (SBAS) is a battery of ability tests derived from the Flanagan Aptitude Classification Tests and the Internationally Developed Tests, for use in the guidance of secondary school students towards relevant educational and vocational opportunities. The SBAS has been field tested in Swaziland. Sixteen…

The Prevocational Assessment Screen (PAS) is designed to provide instructors or evaluators with a quick (50 minutes to score and administer) and simple (requiring no training to administer) method of screening mildly handicapped and disadvantaged youth between 14 and 21 years of age for job training and placement. PAS contains eight samples which…

Nineteen units on filing, office machines, and general office clerical occupations are presented in this teacher's guide. The unit topics include indexing, alphabetizing, and filing (e.g., business names); labeling and positioning file folders and guides; establishing a correspondence filing system; utilizing charge-out and follow-up file systems;…

A survey of area employers was conducted by Los Angeles City College in Fall 1979 to determine: (1) the skill requirements for entry-level secretarial and clerical workers, (2) the salaries earned by these employees, (3) the word processing equipment commonly used by employers, (4) future employment trends in secretarial/clerical fields, and (5)…

The purpose of this skills assessment instrument is to determine if a student has the basic mathematics, reading, writing, and listening skills needed in training for office occupations. The instrument contains 29 items which test mathematical computation skills; reading comprehension; understanding of percentages and fractions; ability to read…

This document contains employment-readiness tests for five office occupations: general office clerk, clerk typist, stenographer, accounting clerk, and word processing operator. Each test has two sections: an objective section to measure the student's attitudes and knowledge and a performance section to measure the appropriate skills. The objective…

In 1987, a study was conducted within the Iowa Valley Community College District (IVCCD) to identify the responsibilities of secretaries at the time of the study and to project what their responsibilities would be in 10 years. The supervisor and the secretary at 864 businesses in the IVCCD were surveyed to determine their perceptions of the…

The purpose of this survey was to obtain from employers the requisite skills and potential employment demand for office workers on Maui. Of particular interest was: (1) the assessment of various clerical skills and computer software in its relevance to the Office Administration & Technology (OAT) curriculum at Maui Community College; and (2)…

This student manual is part of the competency based education curriculum for students training to be a legal secretary (or a legal stenographer, court reporter, or law reporter). The manual contains learning modules in eight areas: (1) occupational information, (2) receptionist duties, (3) clerical duties, (4) bookkeeping duties, (5) filing…

Designed for use by students in the Secretary, Clerical Bookkeeping Course at Red River Community College (RRCC) in Manitoba, this learning module begins by stating the general learning objective--Use library skills and services--and seven specific learning objectives (SLOs). An information sheet or manual and progress checks are provided for each…

This manual contains a work sample intended to assess a handicapped student's interest in and potential to successfully pass a clerical business machine course (typing) in a comprehensive or vocational school. Section 1 describes the assessment, correlates the work performed and worker traits required for completing the work sample, and lists…