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May, Susan1
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May, Susan – Canadian Journal of University Continuing Education, 1994
Interviews with nine clerical/support staff in a university extension department show how higher education has neglected valuable constituency of learners by restrictively defining and poorly supporting professional development for support staff. As a learning organization, the university should encourage and develop all employees. (SK)
Descriptors: Clerical Occupations, Continuing Education, Departments, Educational Objectives