This study was conducted to determine whether previous findings in role perception studies could be extended to a sample of clerical and secretarial employees. Three hypotheses testing the ambiguity-satisfaction relationship and the moderating effects of cohesiveness and degree of routinization in role requirements were examined. (Author/CT)

Explores skills needed by staff in the automated office; skills needed by administrative support personnel; and skills needed by executives and managers. Also makes recommendations for updating classroom equipment. (CT)

It is critical to institutional health that college clerical and administrative employees have a sense of participation in the institution. Personnel policy incorporating the principle of comparable worth in salary determination will become essential as nonfaculty employees note discrepancies between faculty and nonfaculty employment practices.…

This report discusses a study to examine staffing patterns of postsecondary vocational-technical schools in Georgia to analyze noninstructional staffing needs, existing staff utilization, and appropriate allocations of staff resources. Chapter 1 is an introduction; chapter 2 describes the methodology, which involved review of literature and other…