Guidelines on designing and managing the instructional system for the clerical program of vocational education. (MU)

It is time to take a look at the methods of teaching traditional clerical skills such as typing, shorthand, machine transcription, and decision making in view of the advances in word processing and other technical advances in business equipment. Further research is encouraged in order to update curricula and business programs. (CT)

Responses from 46 of 262 administrative office support workers showed that a majority were involved in providing office technology training to subordinates, peers, and superiors, although it was in only one-third of the job descriptions. More than 95% was informal training/question answering. (SK)

Details on the nature of the work of administrative support personnel, employment opportunities, qualifications, salaries, and preparation are given. Positions include word processing operator, secretary, executive secretary/administrative assistant, file clerk, clerk typist, and stenographer. (CT)

Students should be trained to obtain employment in any kind of office regardless of the office's size, location, or the duties and tasks involved. Therefore, students should be taught as much as possible about the concept and actualization of word processing. (CT)

Reported are results of a study which compared a traditional method of teaching office practice with a simulation method using MOE Simulation materials. It was found that using simulation was more effective in developing attitudes and personality traits important to the office worker. (SC)

Explores skills needed by staff in the automated office; skills needed by administrative support personnel; and skills needed by executives and managers. Also makes recommendations for updating classroom equipment. (CT)

Methods to help students develop the ability to plan, organize, and control are suggested. These include a simulation in which an office procedures class plans, organizes, and holds a meeting and involves such details as selecting and reserving rooms, scheduling speakers, preparing agendas, planning budgets, preparing name tags, and arranging a…

Exponential technological change must be accepted and managed as the means to achieve goals of good ethics and an even more satisfying standard of living for all. This will become a reality only to the extent that, as a service function in the organization, clerical procedures become a facilitating catalyst. (Author/SC)

Notes six phenomena occurring in today's offices that will necessitate the office of the future. Describes the office of the future and outlines its characteristics and characteristics needed by future office employees. (SH)

The National Shorthand Reporters Association accreditation guidelines for court reporter internships are listed and discussed. In addition to these guidelines, it is suggested that a court reporter internship should teach professionalism and expose the students to computer-aided transcription. Coordinators should make use of advisory committees…