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| Clerical Workers | 2 |
| Competence | 2 |
| Foreign Countries | 2 |
| Job Skills | 2 |
| Administrators | 1 |
| Office Occupations | 1 |
| On the Job Training | 1 |
| Personnel Evaluation | 1 |
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| Journal of Vocational… | 2 |
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| Velde, Christine | 2 |
| Gerber, Rod | 1 |
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| Journal Articles | 2 |
| Reports - Research | 2 |
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| Australia | 2 |
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Peer reviewedGerber, Rod; Velde, Christine – Journal of Vocational Education and Training: The Vocational Aspect of Education, 1996
Phenomenographic analysis of written statements of 52 clerical-administrative workers revealed five distinct conceptions of competence: (1) basic skills; (2) essential knowledge about a job; (3) personal attributes; (4) efficient work; and (5) flexible, holistic thinking. (SK)
Descriptors: Administrators, Clerical Workers, Competence, Foreign Countries
Peer reviewedVelde, Christine – Journal of Vocational Education and Training: The Vocational Aspect of Education, 1997
A survey of 52 administrators and clerical-administrative personnel in Australia found that clerical training was acquired largely on the job; only one-third regularly update skills; 39.3% perceived assessment to be competency based; and a focus on technical skills was counter to employers' emphasis on interpersonal/communication skills. (SK)
Descriptors: Clerical Workers, Competence, Foreign Countries, Job Skills
