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| Clerical Workers | 2 |
| Career Development | 1 |
| Data Analysis | 1 |
| Employee Attitudes | 1 |
| Job Analysis | 1 |
| Job Performance | 1 |
| Job Satisfaction | 1 |
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| Office Occupations | 1 |
| Performance Criteria | 1 |
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| Personnel Journal | 2 |
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Krois, Paul A.; Benson, Phillip G. – Personnel Journal, 1980
Discusses changes in organizational design and staffing necessitated by word processing systems. Also presents results of an attitudinal survey of word processor operators, traditional secretaries, and administrative support persons. (JOW)
Descriptors: Career Development, Clerical Workers, Employee Attitudes, Job Satisfaction
Ronan, William W.; And Others – Personnel Journal, 1976
Describes research which attempts to provide a solution to the performance criterion problem, concluding that is seems possible to measure many aspects of clerical work using psychometric measures that are highly job related; recommends that such devices be used to supplement ratings in the performance evaluation process.
Descriptors: Clerical Workers, Data Analysis, Job Analysis, Job Performance
