This study examined the effect of e-mentoring on vocational identity during teleworking; it clarified the relationship between teleworkers' vocational identity and e-mentoring compared with that of non-teleworkers according to career stage. An online survey was conducted and measured vocational identity and mentoring function (career function and…

This study underscored the significance of company-paid professional development opportunities for higher education clerical support staff working in higher education facilities. Professional development constitutes an essential mechanism of continual education. It also facilitates the acquisition of innovative knowledge, an enhanced skill set,…

The use of technology at the workplace has been confirmed both in practice and in theory to be an inalienable right for many organizational employees partly because of what these employees do, or the general role of technology in the organization (Sekar, 2011). As useful as technology may be, employees sometimes misuse it. Such misuse, over time…

There is substantial evidence that formal educational attainments increasingly exceed the educational job requirements of the employed labour force in many advanced market economies--a phenomenon variously termed "underemployment", "underutilisation", or "overqualification". Conversely, both experiential learning and workplace case studies suggest…

Examined effects of closed versus open physical office environment on worker attitude, perception, and interpersonal relations. Results from 24 university office employees revealed that closed environment offered privacy but isolated employees. Findings suggest use of modular furniture systems may provide privacy and still maintain interactive…

Female clerical employees (N=314) in two regional offices of a large insurance company were administered Jackson's Personality Research Form. Turnover data were collected up to eight months following administration of the questionnaire. Relationships were found between employee characteristics and turnover in both samples. (Author)

This study analyzed attitudes of office personnel toward advanced office technology, measuring attitudes of five job categories and using 18 demographic factors. Clerical staff had significantly more negative attitudes than secretaries, systems analysts, first-line managers, or middle managers. Findings supported concept training, participative…

Explored differences in sex-role socialization, personality orientation, and work attitudes and values of two groups of women clerical workers (N=91) who made their initial career choices in different historical time frames (the 1950s and 1970s). Results suggest that women clerical workers with differing sex-role socialization experiences may have…

Literature review determined a link between personal financial problems and employee productivity. Presents results of survey that assessed financial behaviors of clerical workers and their desire for workplace financial counseling. A large percentage of employees were exhibiting poor financial behaviors and 80% were interested in workplace…

Findings of this study indicate that an employee's estimate of his/her future tenure with a company is a more reliable indication of actual tenure than job-satisfaction or biographical factors. (Author/RW)

Discusses changes in organizational design and staffing necessitated by word processing systems. Also presents results of an attitudinal survey of word processor operators, traditional secretaries, and administrative support persons. (JOW)

Predictors of occupational choices and of on-the-job effectiveness for graduates of secondary school stenographic training programs were investigated. Prior to graduation, 192 stenographic students were tested in measures of attitude, personality, and stenographic achievement. These students were then classified according to occupational choices…

This article reports on a survey of flexitime programs in three industries: banking, insurance, and public utilities. It addresses these questions: To what extent is flexitime in use among clerical workers? What are flexitime's effects on employee and organizational performance? Survey results concern work quality, absenteeism, overtime, job…

The purpose of the study was to determine whether those persons employed in a secretarial-clerical office position in the Lakeshore District (Wisconsin) felt there was a need in their occupational cluster for a series of continuing educational offerings; and if there was a need, on what bases could Lakeshore Technical Institute best develop and…

The question which this paper poses for resolution is: What are the relationships (if any) existing between job satisfaction, on the one hand, and occupation, on the other? The answer to this query is significant for two reasons: (1) the existence of relationships raises fundamental issues for consideration and (2) if no relationships exist; it is…