This study examined the effect of e-mentoring on vocational identity during teleworking; it clarified the relationship between teleworkers' vocational identity and e-mentoring compared with that of non-teleworkers according to career stage. An online survey was conducted and measured vocational identity and mentoring function (career function and…

As the bureaucratic apparatus burgeoned in the Russian Empire, an urgent need arose to provide it with professional personnel. The government made a series of attempts to address the issue since the early 19th century. One effort comprised the organization of clerical workforce schools. The institutions were expected to staff various levels of…

In England, further education college and sixth form college governing bodies are required to appoint a clerk to administer and advise on governing procedure and practice. In this article we report research which aimed to understand and theorise about the role and the associated responsibilities. We analysed the relevant literatures, carried out a…

From a societal perspective, vocational education and training must enable young adults to meet the challenges of the labour market in a globalized world, reduce the mismatch of supply and demand of qualifications (e.g. youth unemployment leading to disadvantages for individuals, society and national economies) and improve social cohesion. From an…

This article discusses the work practices of the much neglected phenomenon of the work of school administrative clerks in schools. Popular accounts of school administrative clerks portray them as subjectified--assigned roles with limited power and discretion--as subordinate and expected to be compliant, passive and deferent to the principal and…

There is substantial evidence that formal educational attainments increasingly exceed the educational job requirements of the employed labour force in many advanced market economies--a phenomenon variously termed "underemployment", "underutilisation", or "overqualification". Conversely, both experiential learning and workplace case studies suggest…

Purpose: This paper aims to extend the stress-buffering hypothesis of the demand-control model. In addition to the control variable, it seeks to analyse the role of an opportunity for learning and development (L&D) in the workplace as a moderator variable between increased demands and need for recovery. Design/methodology/approach: A…

Responsibilities placed on a governing body are profound--starting with governors' own performance and the achievement of the pupils. In recognition of the weight of duty placed upon them, every governing body has, by law, to appoint a clerk who is not a governor. Committees of the governing body may be clerked by governors, but the main meeting…

Phenomenographic analysis of written statements of 52 clerical-administrative workers revealed five distinct conceptions of competence: (1) basic skills; (2) essential knowledge about a job; (3) personal attributes; (4) efficient work; and (5) flexible, holistic thinking. (SK)

Analyzed the impact of requirements for physical appearance for clerical workers set by employers in South Korea on the attitudes of students in two sophomore and two senior classes at each of two high schools, one coeducational and one all-female. Discusses the socioeconomic and political contexts of such hiring requirements and their effects on…

Suggestions are made to help members and secretaries of committees to understand their involvement in decision-making in higher education and to assist in the development of skills that will enable them to perform their roles more effectively. A committee is defined as a body to which a particular task is committed. Why committees are used and who…

The purpose of this survey was to present the views of the economy regarding the desirable vocational and personal qualifications of those working or preparing to work in office administration. From a list of Israeli businesses employing office workers, 60 were randomly selected and placed into one of four groups depending on the number of…

Interviews in two technology-intensive Finnish companies (banking and engineering) found that workplace learning was continuous and active. Learning stimuli and competence development differed in two settings. A more systematic, long-term approach to learning and acknowledgment of collective competence could improve the work environment as a…

Explored differences in sex-role socialization, personality orientation, and work attitudes and values of two groups of women clerical workers (N=91) who made their initial career choices in different historical time frames (the 1950s and 1970s). Results suggest that women clerical workers with differing sex-role socialization experiences may have…

A study of clerical staff in two British banks (n=29) who completed National Vocational Qualifications in customer services shows that the potential for skill development and flexibility was not realized. Workers spent more time writing about their routine tasks to accredit existing skills than they did being trained in new skills. (Contains 49…