This study underscored the significance of company-paid professional development opportunities for higher education clerical support staff working in higher education facilities. Professional development constitutes an essential mechanism of continual education. It also facilitates the acquisition of innovative knowledge, an enhanced skill set,…

Purpose: The purpose of this paper is to design a community-based social marketing (CBSM) campaign to foster sustainable behavior change in paper reduction, commingled recycling, and purchasing environmentally preferred products (EPP) with faculty and staff at Pacific University Oregon. Design/methodology/approach: A CBSM campaign was developed…

Examined effects of closed versus open physical office environment on worker attitude, perception, and interpersonal relations. Results from 24 university office employees revealed that closed environment offered privacy but isolated employees. Findings suggest use of modular furniture systems may provide privacy and still maintain interactive…

Explains the need for and the process of staff development for office workers as implemented at Tuskegee Institute. (Editor)

Suggestions are made to help members and secretaries of committees to understand their involvement in decision-making in higher education and to assist in the development of skills that will enable them to perform their roles more effectively. A committee is defined as a body to which a particular task is committed. Why committees are used and who…

Considers how the placement of personal computers in every departmental and faculty members' office has made it possible for faculty and departmental clerical staff members to perform tasks previously performed elsewhere. Describes a department that runs largely by committee, in which newsletters, alumni relations, the web site, and strategic…

Describes a study of the clerkship in a department of pediatrics to generate data for individual instructors to help them improve or modify their instructional methodology if they so desire. (GA)

A factor analysis was conducted on the Coopersmith Self-Esteem Inventory-Adult Short Form using 237 college students and 43 female office workers in Australia. Factors were found corresponding with three of the four subscales: general self, social self-peers, and home-parents (family). No factor related to the school-academic (work) subscale. (SLD)

A survey of interlibrary loan (ILL) staffing levels in Michigan academic libraries was conducted in 1994 to examine the relationship between ILL transaction volume and staffing patterns. Results show that departments with the largest volume needed additional staff; inadequate staffing levels caused blurring of job descriptions; and that ILL staff…

Results of a survey on unions representing clerical workers at the largest public and private U.S. universities are summarized. The incidence of strike activity among these unions and the degree of organizing activity in universities where clerical workers are not represented by unions were determined. It was found that most of the unionization of…

A survey of colleges and universities gathered information on the ratio of noninstructional staff to faculty in various departments, ratio of staff to credit hours taught, and the mean number of clerical, technical, and administrative staff in each department. Questions for further study also emerged. (MSE)

Research on the effects of collective bargaining by library clerical workers indicates that effects are often less dramatic than expected, and that there does not appear to be a single "union effect." Although one study found hefty gains for library workers with collective bargaining agreements, other studies have found no significant gains by the…

The aims of the present study were (1) to develop an instrument that would assess the child care needs of a relatively large group of university employees, and (2) to determine whether sufficient need existed to impel the employer to establish such a worker benefit. The project was conceived when a single group of employees (clerical personnel)…

It is critical to institutional health that college clerical and administrative employees have a sense of participation in the institution. Personnel policy incorporating the principle of comparable worth in salary determination will become essential as nonfaculty employees note discrepancies between faculty and nonfaculty employment practices.…