In England, further education college and sixth form college governing bodies are required to appoint a clerk to administer and advise on governing procedure and practice. In this article we report research which aimed to understand and theorise about the role and the associated responsibilities. We analysed the relevant literatures, carried out a…

Purpose: The purpose of this paper is to design a community-based social marketing (CBSM) campaign to foster sustainable behavior change in paper reduction, commingled recycling, and purchasing environmentally preferred products (EPP) with faculty and staff at Pacific University Oregon. Design/methodology/approach: A CBSM campaign was developed…

This pamphlet, published by the Canadian Department of Manpower and Immigration, is the second of a Careers-Canada series and describes careers in clerical occupations. The pamphlet is divided into nine major parts: (1) history and importance; (2) fields of employment; (3) nature of the work (this is subdivided into the secretarial group, the…

Examined effects of closed versus open physical office environment on worker attitude, perception, and interpersonal relations. Results from 24 university office employees revealed that closed environment offered privacy but isolated employees. Findings suggest use of modular furniture systems may provide privacy and still maintain interactive…

Some suggestions for training office clerical employees to help them become more productive are outlined; suggestions are based on observing problem areas that can be improved by training and treating clerical workers as important members of the team. (MF)

A survey of 52 administrators and clerical-administrative personnel in Australia found that clerical training was acquired largely on the job; only one-third regularly update skills; 39.3% perceived assessment to be competency based; and a focus on technical skills was counter to employers' emphasis on interpersonal/communication skills. (SK)

Exponential technological change must be accepted and managed as the means to achieve goals of good ethics and an even more satisfying standard of living for all. This will become a reality only to the extent that, as a service function in the organization, clerical procedures become a facilitating catalyst. (Author/SC)

Based on data collected to measure work values and perceptions of problems by married women, aged twenty to thirty-four, in the dual role of homemaker and clerical employee, the author presents findings from analyses of the relationships among work values, demographic and biographical variables, and problem perceptions. (MF)

The rapid development of computer technology is changing the nature and content of office work and requiring new skills. One approach to this need for continuous training is the use of modules of employable skills, self-instructional learning packages tailored to individual needs and employment specifications. (SK)

Describes research which attempts to provide a solution to the performance criterion problem, concluding that is seems possible to measure many aspects of clerical work using psychometric measures that are highly job related; recommends that such devices be used to supplement ratings in the performance evaluation process.

The United States Training and Employment Service General Aptitude Test Battery (GATB), first published in 1947, has been included in a continuing program of research to validate the tests against success in many different occupations. The GATB consists of 12 tests which measure nine aptitudes: General Learning Ability; Verbal Aptitude; Numerical…

Intensive Business Training in Mississippi is designed to prepare students for immediate employment in secretarial and clerical jobs in a business office. It includes the learning and mastering of office procedures and techniques, with emphasis on depth and practice of putting basic office skills into vocational experience and practice. The two or…

A workbook, designed to introduce students to office occupations, this manual provides general information about office-clerical positions and outlines the education and training necessary to enter the field. Part One, "What Are Office Occupations?" contains chapters on the careers of typist, file clerk, payroll clerk, stock clerk, office machine…