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Allen, George E. – School Business Affairs, 1977
Describes the centralized word processing center implemented by the Quakertown Community School District. (JG)
Descriptors: Centralization, Clerical Workers, Secretaries, Shared Services

Oliverio, Mary Ellen – Delta Pi Epsilon Journal, 1972
Shifting nature of office work suggests that an urban junior college business program should continue to provide for high level of skills, but should reflect a shift in focus by providing for administrative office management through programs for the office technician, executive assistant secretary, and professional typist. (Editor)
Descriptors: Business Education, Clerical Workers, Courses, Office Occupations Education
Cook, Fred S.; Shapiro, Edward Gary – Bus Educ Forum, 1970
Reports 77 findings in areas of: (1) Belief About Secretaries, (2) Social Characteristics, (3) Education of Secretaries, (4) Occupational History, (5) Secretarial Skills (Subjective and Objective Ratings), (6) Job Characteristics of Secretary, (7) Personality Characteristics, (8) Job Satisfaction, (9) Characteristics of the Work Group, and (10)…
Descriptors: Clerical Workers, Educational Research, Questionnaires, Role Perception

Kuiper, Shirley; Van Huss, Susie H. – Delta Pi Epsilon Journal, 1981
This study was conducted to determine whether previous findings in role perception studies could be extended to a sample of clerical and secretarial employees. Three hypotheses testing the ambiguity-satisfaction relationship and the moderating effects of cohesiveness and degree of routinization in role requirements were examined. (Author/CT)
Descriptors: Clerical Occupations, Clerical Workers, Employment Qualifications, Job Satisfaction

Luke, Cheryl M. – Business Education Forum, 1985
Methods to help students develop the ability to plan, organize, and control are suggested. These include a simulation in which an office procedures class plans, organizes, and holds a meeting and involves such details as selecting and reserving rooms, scheduling speakers, preparing agendas, planning budgets, preparing name tags, and arranging a…
Descriptors: Clerical Workers, Decision Making, Job Skills, Office Occupations Education

And Others; King, Patricia H. – Delta Pi Epsilon Journal, 1978
A sample of 576 clerical workers completed occupational inventory booklets showing tasks performed and the time spent performing them. In addition, clerical workers, supervisors, and business teachers rated the learning difficulty of each task. The catalog of performance objectives prepared from the data can be used to develop career-relevant…
Descriptors: Clerical Occupations, Clerical Workers, Educational Objectives, Job Skills

Dolecheck, Carolyn Crawford – Delta Pi Epsilon Journal, 1973
Rapid installation of word processing systems by organizations challenges educators to produce secretarial and managerial personnel with new skills and knowledge, aware of new career paths (administrative secretary, correspondence secretary); with or without automatic equipment, these can best be learned in established courses where basic skills…
Descriptors: Business Correspondence, Business Education Teachers, Business Skills, Career Opportunities
Reid, Jayne – 1974
Predictors of occupational choices and of on-the-job effectiveness for graduates of secondary school stenographic training programs were investigated. Prior to graduation, 192 stenographic students were tested in measures of attitude, personality, and stenographic achievement. These students were then classified according to occupational choices…
Descriptors: Clerical Workers, Employee Attitudes, Employer Employee Relationship, Evaluation
Stemnock, Suzanne K. – 1969
A questionnaire to gather material on the evaluation of noncertificated school personnel was sent to all school systems enrolling over 16,000 pupils. Replies were received from 232, or 72 percent of the 322 systems contacted. This circular is based on the replies of the 139 systems which indicated that they have formal programs for evaluating one…
Descriptors: Clerical Workers, Evaluation Methods, Nonprofessional Personnel, Performance Criteria
Kisbey, Betty R.; And Others – 1977
Text, illustrations, and exercises are utilized in this set of three learning modules designed to instruct medical secretaries and clerks in various job-related skills. The first module, "Completion of a New Patient Registration Form" by Betty R. Kisbey, details the information which should be included in a new patient registration form;…
Descriptors: Allied Health Occupations Education, Business Correspondence, Clerical Workers, Learning Modules
Schrader, Marvin A.; Sharp, J. Curt – 1976
The purpose of the study was to determine whether those persons employed in a secretarial-clerical office position in the Lakeshore District (Wisconsin) felt there was a need in their occupational cluster for a series of continuing educational offerings; and if there was a need, on what bases could Lakeshore Technical Institute best develop and…
Descriptors: Clerical Workers, Educational Assessment, Educational Needs, Employee Attitudes

Golen, Stephen P.; And Others – Bulletin of the Association for Business Communication, 1987
Indicates that (1) secretaries need to be skilled in producing as well as processing messages, and (2) writing skills, as well as training in speech communication, should be emphasized for clerical workers. (NKA)
Descriptors: Business Communication, Business Correspondence, Clerical Workers, Communication Research
North Dakota State Board for Vocational Education, Bismarck. – 1985
Intended to provide a base for vocational office education instructional programs at secondary and postsecondary levels in North Dakota, this task listing describes the skills needed to be performed by program completers, from the viewpoint of workers in office occupations. A listing of task validators (name, occupation, employer, business city,…
Descriptors: Accounting, Bookkeeping, Clerical Occupations, Clerical Workers
Mississippi Research and Curriculum Unit for Vocational and Technical Education, State College. – 1972
Intensive Business Training in Mississippi is designed to prepare students for immediate employment in secretarial and clerical jobs in a business office. It includes the learning and mastering of office procedures and techniques, with emphasis on depth and practice of putting basic office skills into vocational experience and practice. The two or…
Descriptors: Business Education, Business Skills, Clerical Occupations, Clerical Workers
Moe, Alden J.; And Others – 1979
As part of a project that identified the specific literacy skills required in ten occupations, this report provides two levels of instructional information about secretaries. Factual data are presented in Parts I and II for use in decision making by program developers, administrators, teachers, and counselors. These sections note the specific…
Descriptors: Adult Basic Education, Adult Programs, Adult Vocational Education, Basic Skills