The use of paraprofessionals (lay readers, instructional aides, clerical aides, and homekeeping aides) in secondary English departments in a three-state area (Illinois, Indiana, and Michigan) is determined and evaluated. Chapter One reviews related literature, and Chapter Two surveys paraprofessionals in the English departments. Questionnaires…

The United States Training and Employment Service General Aptitude Test Battery (GATB), first published in 1947, has been included in a continuing program of research to validate the tests against success in many different occupations. The GATB consists of 12 tests which measure nine aptitudes: General Learning Ability; Verbal Aptitude; Numerical…

A successful, flexible, system for coordinating volunteers in the Meigs, Ohio, local school district's elementary schools utilizes a file box containing the names of aides selected to participate in the volunteer program, the times and days they are available, and the services they can provide. A teacher needing a volunteer to perform certain…

When AVCO Financial Services, a national multibranch financial company, decided to convert from manual to computerized operations, a training program for employees was developed to implement the changeover. The program design, trainer training seminars, and a forty-five-day preconversion training period are described. (MF)

The author suggests some methods for assessing the continuing education needs of office workers by collecting data from a variety of office workers, from employers, and from other persons or organizations associated with such workers. He notes that a needs assessment process should always precede any course or program planning. (MF)

Describes research which attempts to provide a solution to the performance criterion problem, concluding that is seems possible to measure many aspects of clerical work using psychometric measures that are highly job related; recommends that such devices be used to supplement ratings in the performance evaluation process.

A study was undertaken to learn about the work behaviors of urban business education students and clerical workers and about the nature of the office work environment. Results indicated that the two groups had similar work values and job perceptions, and that the satisfaction of intrinsic needs was deemed important. (Author/JOW)

A survey of colleges and universities gathered information on the ratio of noninstructional staff to faculty in various departments, ratio of staff to credit hours taught, and the mean number of clerical, technical, and administrative staff in each department. Questions for further study also emerged. (MSE)

Research on the effects of collective bargaining by library clerical workers indicates that effects are often less dramatic than expected, and that there does not appear to be a single "union effect." Although one study found hefty gains for library workers with collective bargaining agreements, other studies have found no significant gains by the…

An ethnographic study of five clerk-typists and five applications clerks in a large federal agency included observations, interviews, and a 3-week job literacy program. Both in their performance on job tasks and in the tests and exercises in the literacy program, the clerks demonstrated a number of strategies by which they quickly locate…

The aims of the present study were (1) to develop an instrument that would assess the child care needs of a relatively large group of university employees, and (2) to determine whether sufficient need existed to impel the employer to establish such a worker benefit. The project was conceived when a single group of employees (clerical personnel)…

The United States Employment Service (USES), in cooperation with State employment services, has conducted a continuing program of occupational test research and development since the mid-1930's. This program has produced a variety of tests and assessment techniques useful in vocational counseling and in selection of individuals for specific jobs.…

Intended to provide a base for vocational office education instructional programs at secondary and postsecondary levels in North Dakota, this task listing describes the skills needed to be performed by program completers, from the viewpoint of workers in office occupations. A listing of task validators (name, occupation, employer, business city,…

This research investigates the sex role attitudes of teachers, administrators, and other occupational groups. Respondents' sex role attitudes were measured in the areas of home, children, work, and politics. The results indicate that teachers may be less prejudiced than most occupational groups but are similar in sex role attitudes to other…

One in a series of ten mini-manuals on office communication proofreading, this booklet for business and office students provides instruction in the use of apostrophes, quotes, italics, hyphens, brackets, ellipsis dots, leader dots, bullets, superscripts, and subscripts. Included are terminal and specific objectives, punctuation rules and related…