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Knupke, Lucille M.; And Others – 1975
The general purpose of the occupational analysis is to provide workable, basic information dealing with the many and varied duties performed in the word processing occupation. The document opens with a brief introduction followed by a job description. The bulk of the document is presented in table form. Ten duties are broken down into a number of…
Descriptors: Clerical Workers, Communication Skills, Job Analysis, Knowledge Level
Johnson, H. Webster – 1969
Designed to be of value to supervisors, office managers, and executives, this book gives a broad introductory background to the functions of selection, training, and supervision of office personnel. Under recruitment and selection, it covers sources of future employees, use of the application blank, testing, checking references, and interviewing.…
Descriptors: Audiovisual Aids, Bibliographies, Clerical Workers, Educational Needs
Sorsabal, Donald Kenneth – 1969
This study examined inservice training for classified school personnel in 150 selected organizations, and determined critical training requirements. Data were obtained by a preliminary questionnaire on training scope and content, and by a critical incident questionnaire. These were among the findings and conclusions: (1) inservice training was…
Descriptors: Budgeting, Clerical Workers, Doctoral Dissertations, Educational Needs

Stemnock, Suzanne K. – 1973
A perennial concern to educational administrators is the abuse of sick leave by school employees. Numerous suggestions have been offered for reducing the abuse of sick leave both within education and industry. This publication reviews 12 research studies that evaluate plans for reducing sick leave abuse among various categories of employees. Also…
Descriptors: Attendance, Clerical Workers, Cost Effectiveness, Elementary Schools
Community Health Service (DHEW/PHS), Arlington, VA. Div. of Health Resources. – 1971
A program of education including training materials is presented to improve the technical proficiency of medical record clerks in small, rural hospitals. The program is planned for fifteen days of instruction or approximately 120 hours including evaluation, orientation and discussion sessions. Students are expected to have a high school diploma…
Descriptors: Allied Health Occupations, Allied Health Occupations Education, Clerical Workers, Guides
Manpower Administration (DOL), Washington, DC. U.S. Training and Employment Service. – 1971
The United States Training and Employment Service General Aptitude Test Battery (GATB), first published in 1947, has been included in a continuing program of research to validate the tests against success in many different occupations. The GATB consists of 12 tests which measure nine aptitudes: General Learning Ability; Verbal Aptitude; Numerical…
Descriptors: Aptitude Tests, Career Guidance, Clerical Occupations, Clerical Workers
Manpower Administration (DOL), Washington, DC. U.S. Training and Employment Service. – 1957
The United States Training and Employment Service General Aptitude Test Battery (GATB), first published in 1947, has been included in a continuing program of research to validate the tests against success in many different occupations. The GATB consists of 12 tests which measure nine aptitudes: General Learning Ability; Verbal Aptitude; Numerical…
Descriptors: Aptitude Tests, Career Guidance, Clerical Occupations, Clerical Workers
Manpower Administration (DOL), Washington, DC. U.S. Training and Employment Service. – 1957
The United States Training and Employment Service General Aptitude Test Battery (GATB), first published in 1947, has been included in a continuing program of research to validate the tests against success in many different occupations. The GATB consists of 12 tests which measure nine aptitudes: General Learning Ability; Verbal Aptitude; Numerical…
Descriptors: Aptitude Tests, Career Guidance, Clerical Occupations, Clerical Workers
Manpower Administration (DOL), Washington, DC. U.S. Training and Employment Service. – 1962
The United States Training and Employment Service General Aptitude Test Battery (GATB), first published ib 1947, has been included in a continuing program of research to validate the tests against success in many different occupations. The GATB consists of 12 tests which measure nine aptitudes: General Learning Ability; Verbal Aptitude; Numerical…
Descriptors: Aptitude Tests, Career Guidance, Clerical Workers, Cutting Scores
Manpower Administration (DOL), Washington, DC. U.S. Training and Employment Service. – 1962
The United States Training and Employment Service General Aptitude Test Battery (GATB), first published in 1947, has been included in a continuing program of research to validate the tests against success in many different occupations. The GATB consists of 12 tests which measure nine aptitudes: General Learning Ability; Verbal Aptitude; Numerical…
Descriptors: Aptitude Tests, Career Guidance, Clerical Workers, Cutting Scores

Chervinko, James S. – Journal of Academic Librarianship, 1986
A survey of Association of Research Libraries library members studied their use of temporary librarians, paraprofessionals, and clerical workers. This report of the findings covers advantages and disadvantages of temporary help, extent of their use, and wages and benefits. Recommendations for hiring, training, and evaluation of temporary staff are…
Descriptors: Academic Libraries, Clerical Workers, Fringe Benefits, Higher Education

Brower, Walter A. – Business Education Forum, 1979
Stating that employers consider the nontechnical aspects of office work to be as important as work competence, the author lists 12 nontechnical qualities that business teachers should place greater emphasis on, such as new terminology, new devices, communication skills, decision making, personal and professional characteristics, responsibility,…
Descriptors: Business Skills, Clerical Workers, Communication Skills, Decision Making Skills

Creed, Philip J.; Enns, Frederick – Canadian Administrator, 1979
Reports on a study of the levels of personal and job satisfaction experienced by employees in the central office of a large urban school system as they responded to the leader behavior of their immediate superiors. The study tests aspects of propositions put forward in Path-Goal Theory. (Author/IRT)
Descriptors: Administrator Attitudes, Administrators, Clerical Workers, Elementary Secondary Education
Solomakhin, D. – 1995
A pilot center was established in Yaroslavl, Russia, to train business clerks using German curricula and training that could be applied to Russian conditions. Choice of Germany as a model was due to increasingly developing cooperation with that country in the field of vocational education. The Russians analyzed German curricula and worked out the…
Descriptors: Clerical Workers, Comparative Analysis, Curriculum Development, Foreign Countries
Ortiz, Flora Ida – 1983
The way in which Hispanic-American women adapt and cope with the organizational conditions within California colleges was studied. The 30 respondents (8 in the professorial ranks and 22 in the support services) were administered a questionnaire to determine their position, training and experience, and the respondents' views on the position and…
Descriptors: Academic Rank (Professional), Administrators, Ancillary School Services, Clerical Workers