Female clerical employees (N=314) in two regional offices of a large insurance company were administered Jackson's Personality Research Form. Turnover data were collected up to eight months following administration of the questionnaire. Relationships were found between employee characteristics and turnover in both samples. (Author)

Bureaucratic work situations, particularly those with commercial goals, rationalize not only people's work tasks, but their social demeanor and behavior. This study examines the impact of such rationalization of appearance and interaction on clerical workers in several branches of a large bank. (Author/AM)

This study analyzed attitudes of office personnel toward advanced office technology, measuring attitudes of five job categories and using 18 demographic factors. Clerical staff had significantly more negative attitudes than secretaries, systems analysts, first-line managers, or middle managers. Findings supported concept training, participative…

Simulations were employed in a clerical skills training project for economically disadvantaged women in an attempt to relate the curriculum more directly to the student's needs. (AG)

Revised version of a paper presented at the 1971 Southern Sociological Society Convention (NQ)

This study was conducted to determine whether previous findings in role perception studies could be extended to a sample of clerical and secretarial employees. Three hypotheses testing the ambiguity-satisfaction relationship and the moderating effects of cohesiveness and degree of routinization in role requirements were examined. (Author/CT)

Details on the nature of the work of administrative support personnel, employment opportunities, qualifications, salaries, and preparation are given. Positions include word processing operator, secretary, executive secretary/administrative assistant, file clerk, clerk typist, and stenographer. (CT)

Students should be trained to obtain employment in any kind of office regardless of the office's size, location, or the duties and tasks involved. Therefore, students should be taught as much as possible about the concept and actualization of word processing. (CT)

Analyzed the impact of requirements for physical appearance for clerical workers set by employers in South Korea on the attitudes of students in two sophomore and two senior classes at each of two high schools, one coeducational and one all-female. Discusses the socioeconomic and political contexts of such hiring requirements and their effects on…

Explains the need for and the process of staff development for office workers as implemented at Tuskegee Institute. (Editor)

Suggestions are made to help members and secretaries of committees to understand their involvement in decision-making in higher education and to assist in the development of skills that will enable them to perform their roles more effectively. A committee is defined as a body to which a particular task is committed. Why committees are used and who…

The purpose of this survey was to present the views of the economy regarding the desirable vocational and personal qualifications of those working or preparing to work in office administration. From a list of Israeli businesses employing office workers, 60 were randomly selected and placed into one of four groups depending on the number of…

Braverman and others argue that capitalism continues to degrade and deskill work. The author presents theoretical, empirical, and methodological criticisms that highlight methodological weaknesses in the deskilling approach. (SK)

Investigates how the increased use of computers affects clerical and managerial employment. The author finds that the net effect of computers in 1972-1978 was to depress the employment of clerks and managers substantially, but that the pattern over time supports the bureaucratic reorganization hypothesis. (Author/CT)