Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution's standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools…

The Higher Education Act (HEA) includes two titles, Titles III AND V, that direct the U.S. Department of Education to provide federal funding for postsecondary institutions that apply and receive federal designation as minority-serving institutions (MSIS). Currently, 1 in 5 higher education institutions are designated as MSIs, which collectively…

Measurement systems give colleges a structure for collecting, sharing, and acting on data. The guidebook and tools presented here help faculty, staff, college leadership, and policymakers understand and use measurement systems--and specifically use data to improve completion rates, close institutional performance gaps, and facilitate economic…

The Board of Regents appointed President Thomas to the helm of Nuestra University, a large and urban Hispanic-Serving University. In the first years of his presidency, Nuestra achieved important milestone in its quest to better serve and graduate students from underrepresented populations. However, Thomas's hiring and presidency has faced critical…

This guide outlines the careful considerations and illustrative cases that help board members and campus leaders better understand the flash points surrounding freedom of speech, academic freedom, and the tensions between these free expression rights and diversity, equity, and inclusion in the present campus environment. It offers governing boards…

State policymakers and the public at large have a vested interest in the successful governance of their higher education institutions. The citizens who are appointed or elected to serve as board members of a state's colleges and universities oversee valuable public assets that they hold in trust for the state and for current and future…

When contemplating a major change to public higher education governance, state leaders should bear in mind several guiding principles. Such principles can ensure that current and future students will have access to an affordable, quality postsecondary education. They can also help ensure that the state's system of higher education meets public…

Published annually since 1985, the Handbook series provides a compendium of thorough and integrative literature reviews on a diverse array of topics of interest to the higher education scholarly and policy communities. Each chapter provides a comprehensive review of research findings on a selected topic, critiques the research literature in terms…

From fall 2021 to summer 2022, the College Completion Network conducted virtual focus groups with administrators at 47 2-year and broad-access 4-year colleges with the goal of better understanding the advising policies, practices, and programs (hereafter referred to as "strategies") that colleges use to support student success.…

When people talk about "community college leadership," they typically refer to presidents or other executive leaders, mirroring a common societal perception that leaders are individuals at the top of an organization's hierarchy. However, leading from the middle is not a contradiction in terms. A growing number of community college…

In response to the COVID-19 pandemic, universities around the globe have taken numerous extraordinary measures and implemented many changes to their strategic, operational, and academic activities. Currently, there is a transformation taking place from the emergency decision-making in the early stages of the pandemic towards reflection and…

The "Innovative Leadership and Change Management in Higher Education" (NEWLEAD, 2020-2023) focused on capacity building of university leaders to steer change and address new priorities on the institutional transformation agenda. Findings from the NEWLEAD project demonstrate that leading and transforming universities is a complex…

The issue of freedom of speech on college and university campuses has captured the interest of the nation and attracted considerable media attention. As board members and institutional leaders address the difficult questions that arise in relation to this controversial issue, they need to balance the competing tensions between individual freedom…

Epidemic is an apt adjective for describing the problem of academic dishonesty. When asked if they have cheated in the past year, a "disproportionately large number" (i.e., the majority) of secondary and tertiary students in the United States (and in every other country in which it's been studied) report having done so. The problem of…

This book asks how modern universities are organized and managed, and questions whether 30 years of university reforms have resulted in stronger managerial structures and leadership control. It further asks whether current organisational and decision-making structures can be explained by public reform policies. The book offers a coherent,…