Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution's standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools…

Higher education has changed significantly over the past 50 years, and the individuals who provide leadership for these institutions has similarly changed. The pathway to the college presidency, once the domain of academic administration, has diversified as an increasing number of development officers, student affairs and enrollment management…

The Board of Regents appointed President Thomas to the helm of Nuestra University, a large and urban Hispanic-Serving University. In the first years of his presidency, Nuestra achieved important milestone in its quest to better serve and graduate students from underrepresented populations. However, Thomas's hiring and presidency has faced critical…

Published annually since 1985, the Handbook series provides a compendium of thorough and integrative literature reviews on a diverse array of topics of interest to the higher education scholarly and policy communities. Each chapter provides a comprehensive review of research findings on a selected topic, critiques the research literature in terms…

From fall 2021 to summer 2022, the College Completion Network conducted virtual focus groups with administrators at 47 2-year and broad-access 4-year colleges with the goal of better understanding the advising policies, practices, and programs (hereafter referred to as "strategies") that colleges use to support student success.…

This book examines tensions and challenges in the professional lives and identities of contemporary academics. Drawing on extensive interviews conducted over seven years with academics in the United States and the United Kingdom, the authors analyze the experiences of four types of academics as they respond and adjust to the demands of…

In response to the COVID-19 pandemic, universities around the globe have taken numerous extraordinary measures and implemented many changes to their strategic, operational, and academic activities. Currently, there is a transformation taking place from the emergency decision-making in the early stages of the pandemic towards reflection and…

Effective use of technology in areas that include admissions, record keeping, billing, compliance, athletic administration, and more hold untold potential to transform higher education by introducing significant efficiencies and dramatic cost reductions in serving students. How the institution organizes itself will to a large extent depend on how…

Education for adults ought to consider a both-and mindset when it comes to selecting approaches, values, and program models in today's multi-sector, multi-diverse, and cross-cultural environments of teaching and learning. Experiences from educational professionals can lead to recommendations for these instruction and mentoring approaches of adults…

The knowledge society arises from the combination of four interdependent elements: the production of knowledge through research, its transmission through education, its dissemination through information and communication technologies, and its exploitation through innovation. For this reason, higher education institutions (HEIs) are the main…

Study abroad programs have proven beneficial for both the international student as well as the domestic community and school population interacting with the student. In an effort to promote cultural awareness, intercultural communications as well as opportunities for future study abroad program success, universities must take care to provide…

This monograph provides policymakers, administrators, faculty, researchers, and governing board members with information about diversifying the administrative ranks of colleges and universities in terms of race or ethnicity. It focuses primarily on relevant literature on administrators of color in higher and post-secondary education, with an…

This publication presents a diverse collection written by a well-respected group of speakers and authors which includes government leaders, policy makers, education experts and administrators from all over the higher education world. The papers collected hereunder represent the conference proceedings of the Eurasian Higher Education Leaders' Forum…

The tales we tell here focus on the ethical issues arising from our research practice with vulnerable young participants and those for whom research has been inextricably linked with European imperialism and colonialism. The importance of relational obligations, temporality and potential for a continuing narrative approach to ethical research…

While the electronic fact book will not replace the paper variety used by colleges and universities to disseminate institutional information, there are a number of uses for the electronic format, which accommodates both quantity and currency of information. Considerations in producing an electronic fact book are discussed, and a seven-day process…