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Peer reviewedParker, Mike; Slaughter, Jane – Thought and Action, 1994
It is argued that Total Quality Management holds problems for implementation in higher education institutions and has a core logic that goes against the educational and professional values of academe and the conception of work that unions espouse. Ways in which unions can solve the same problems differently are proposed. Specific criticisms are…
Descriptors: College Administration, College Faculty, Educational Philosophy, Educational Trends
Ruben, Brent D., Ed. – 1995
This volume contains 21 new and classic papers and readings on quality philosophies and concepts, first, as they have been applied in business and industry but primarily as they relate to and can be applied in higher education. The introduction is titled "The Quality Approach in Higher Education: Context and Concepts for Change" by Brent…
Descriptors: Business Administration, College Administration, College Instruction, College Outcomes Assessment
Hubbard, Dean L., Ed. – 1993
This book is a collection of case studies by 27 educational and industrial leaders describing the implementation of specific Total Quality Management techniques which have demonstrated their value. Essays and their authors are as follows: "Process Improvements Using Team Environments" (Scot M. Faulkner); "Team Effectiveness" (Robert S. Winter);…
Descriptors: Administrative Principles, Case Studies, Classroom Environment, College Administration
