This digest describes the emerging study of Knowledge Management (KM), a field that has much to offer administrators in higher education. KM principles recognize that it is important for organizations to "know what they know." It is the organized complexity of collaborative work to share and use information across all aspects of an…

Since many senior academic administrators of colleges and universities first trained for academic careers in research and teaching, they have had minimal management training. Both academic and nonacademic officers with administrative experience find they must quickly develop the different knowledge and skills needed to manage an institution when…

The digest is based on a full length report (with the same title) on leadership in higher education. The full report provides a definitive review of the literature and institutional practice on the topic. Recent scholars have new ideas challenging traditional notions that organizations are driven by leadership or that the quality of leadership…

This digest considers four questions about the academic deanship. The first is what are deans and what do they do? The position of dean did not gain universal acceptance in U.S. higher education until 1913. Deans continue to be predominantly white and male, and are generally in their mid-fifties. Strong scholarly credentials distinguish most…

A discussion of college governance by lay boards of trustees focuses on the sources and nature of trustees' authority and, by extension, of faculty and administrators' influence on boards. It chronicles briefly the history of the lay board and the reasons for its continued use in modern institutions. Criticisms and defenses of lay trusteeship are…

This digest offers community college professionals insight into the culture and language driving the news media, with an emphasis on newspapers. In an era of increased accountability for resource expenditures, educators may stretch budgets by engaging the mass media as willing and helpful partners in promoting the institutions' identity, programs,…

The current use of part-time faculty and issues regarding this practice are addressed. Ways that part-time faculty affect the quality of academic programs are discussed, including the frequent characterization of them as "second-class citizens." Policies and practices are shaped by the diverse characteristics of part-timers,…

The literature in the field of higher education fund-raising places development officers into four roles: (1) salesman, which emphasizes soliciting gifts; (2) catalyst, working behind the scenes to support fund-raising activities of presidents and volunteers; (3) manager, which requires organizing fund-raising programs and staff; and (4) leader,…

The digest is drawn from "Preparing Department Chairs for Their Leadership Roles," a "New Directions for Community Colleges" volume. Two main issues regarding community college department chairs are discussed: role-related issues facing new department chairs, and training and development programs that aid in preparing…

University officials and faculty are frequently required to make decisions based on interpretations of disputed facts. By applying the concept of due process within the context of higher education, they can meet legal challenges of contract and constitutional law and the pedagogical demand for justice. To guide their efforts, decision makers can…

Simply stated, enrollment management is the process of defining enrollment goals and establishing procedures to reach these goals. The approach consists of a variety of interdependent activities, which can include the clarification of institutional mission, long-range planning, academic program planning, marketing and recruitment, retention, and…

Continuous changes and unpredictability create a complex environment for managers of academic affairs. What is the dean's role in the community college environment and how can he or she fulfill his or her obligations? This digest focuses on four main areas: the dean's role in the community college, the daily decisions and conflicts facing managers…

This digest is based on a full-length report (with the same title) on advisory committees to universities and colleges. Under decreased resources and increased pressures for more accountability, advisory committees are an effective way for colleges and universities to connect with their environments. An advisory committee is a group of volunteers…

Faculty participation in college or university decision making is accepted as intrinsically good and as having positive effects on institutional functioning, but it is reflected in varying degrees in actual practice. The rationale for faculty participation is related to increased employee satisfaction and performance; faculty also tend to afford…

Faced with scarce resources and environmental uncertainty in the past decade, colleges and universities have experimented with different modes of academic staffing, most of which are attempts to preserve or create more flexible policies and practices. In spite of tenure systems in operation at 94% of all four year colleges, institutions have at…