In 2015, the American Association of Community Colleges (AACC) announced the AACC Pathways Project, a national initiative designed to support a cohort of community colleges to implement and scale whole-college guided pathways reforms. Thirty community colleges from 17 states were selected for the project and embraced the challenge of redesigning…

This paper is the first to investigate the costs of institution-wide reforms at community colleges. Drawing on data from 12 community colleges implementing comprehensive guided pathways reforms, I use the ingredients method to analyze the resources required to implement such reforms and examine their feasibility and affordability, as well as their…

This guide is intended to help community college leaders understand the costs involved in implementing guided pathways reforms and develop plans for funding and sustaining them. It is based on research at six institutions that have implemented large-scale changes based on the guided pathways model, which focuses on supporting students to enter and…

Advancement offices have their share of management issues. Do any of these situations sound familiar? An underachieving alumni director should have been let go long ago, but without a single bad performance review, he can't be fired. A development officer hires the wrong person and now spends too much time supervising her. A high-performing…

The most critical challenge for higher education institutions in the near future will be to develop capacity for change, remove constraints to rapid response, remove unnecessary processes and administrative structures, question existing premises and arrangements, and challenge, excite, and empower all members of the academic community. (MSE)

Strategic planning models seek order in a disorderly world. However, chaos science offers a language of concepts to discern deeper patterns in organizational life that appears out of control. Many of these concepts apply to higher education institutions. Interpretation of chaos theory principles suggests five tools for making high-leverage change…

Advancements in information technology have caused many colleges and universities to reconsider the organization of the units providing information services. Ranging from joint planning exercises to full vertical mergers, changes in organizational structure are powerful tools administrators can use to integrate and effectively manage information…

Alumni directors can bring creative ideas to traditional tasks by taking a new look at the problem, being aware of personal creative peaks, seeking perspectives outside the office staff, acknowledging that creativity is an attitude, putting new ideas to work, and having fun. (MSE)

This paper outlines the possibilities for scientific inquiry into the design of the university organization structure. In a theoretical context, bureaucratic management techniques were not refined enough to apply to university structures until the mid-twentieth century. Universities today are bureaucracies in that they have a formal division of…

A strategy at the University of Virginia to use electronic forms to reduce the size of its data entry operation has led to development of a prototype of an electronic forms system based on World Wide Web technology. The elements of the system, its structure, and its implementation to date are described. (Author/MSE)

This article argues that, while college and university programming for leadership development may depend initially on the creativity of a few supporters, such programming should also be positioned in a unit within the institution that has the resources and support to nurture it over the long term. (MSE)

Issues discussed among college and university chief information officers (CIOs) in their constituent group at the 1995 CAUSE national conference are reviewed, including future challenges in information resource management, development of new partnership types, the administrator's role in a rapidly changing environment, and effective administrative…

The University of Miami (Florida) information resources department developed and instituted a program of "jump level leadership" in 1989 to open communication between all hierarchical levels. Results include free flow of ideas within the department, organizational changes, and happier, more effective employees. Successes, problems, and…

In July 1993, DePaul University integrated its information technology and service functions under a new division of University Planning and Information Technology, consolidating formerly fragmented services to achieve a unified direction for information technology closely aligned with university goals. This case study discusses the framework,…

The values and successes of college sports to higher education are threatened by patterns of abuse, particularly in larger programs. The Knight Commission on Intercollegiate Athletics' report and recommendations for reform are designed to stem abuses and help athletics find its proper and legitimate role. (MSE)