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Hubbard, Dean L., Ed. – 1993
This book is a collection of case studies by 27 educational and industrial leaders describing the implementation of specific Total Quality Management techniques which have demonstrated their value. Essays and their authors are as follows: "Process Improvements Using Team Environments" (Scot M. Faulkner); "Team Effectiveness" (Robert S. Winter);…
Descriptors: Administrative Principles, Case Studies, Classroom Environment, College Administration
