Data-driven decision making, popularized in the 1980s and 1990s, is evolving into a vastly more sophisticated concept known as big data that relies on software approaches generally referred to as analytics. Big data and analytics for instructional applications are in their infancy and will take a few years to mature, although their presence is…

The authors describe the University of Central Florida's top-down/bottom-up action analytics approach to using data to inform decision-making at the University of Central Florida. The top-down approach utilizes information about programs, modalities, and college implementation of Web initiatives. The bottom-up approach continuously monitors…

The evolution of executive reporting and decision support systems at the University of Hartford is described, including a definition of concepts, discussion of the decision support roles of the planning and institutional research office and computer service, a description of several systems already developed, and the strategies underlying…

Contrasts are made between application development strategies employed for online transaction processing and for decision support at the University of Hartford. Applications designed and implemented are described and current developments in the plan are discussed. (Author/MLW)

A needs assessment document, that describes in detail what an advancement program will require of its computer support system, is discussed. This document can create a framework for planning, help force decisions about policies and procedures, and present alternatives and recommendations to senior management. (MLW)

Decision support systems integrate information from multiple data sources, both internal and external, to produce concise analytic reports for both decision making and planning. The administrator requiring information for decision making is usually not concerned with daily, detailed changes, but rather with aggregated numbers, from fixed points in…