The administrative processes are defined by the single text of administrative procedures (TUPA), which guarantee the delivery of services to users. Unfortunately, in the public university there are barriers that affect their execution generating considerable delays. The success in the issuance of services is measured by the level of service and…

A small group of midsize land-grant institutions in the western United States responded to a survey on what tools they used for troubleshooting, what activities they accomplished using the tools, and who performed their troubleshooting. Most respondents use subscription-manager administration tools, email programs, electronic resource management…

In the article the avatar-based learning and teaching (A-BL&T) as a concept of control and managing knowledge in modern socio-economic conditions is proposed to use for assessment a university's economic efficiency. It is shown that all elements, methods and techniques (tools) do not operate in isolation, but rather are interrelated,…

This Survey analyses the current actual expenses incurred by students on the meals and accommodation within and around the campuses. The study was geared towards achieving the following objectives: (i) to examine the current cost incurred by a students for meals In Campus, (ii) to examine the current cost incurred by a students for accommodation…

Problem Statement: Today's ever-changing educational environment has created a need for new leadership styles that encourage positive change and improvement. In Turkish universities, the most commonly used leadership models are the classic and/or traditional ones, which lead to stagnation in innovation and entrepreneurship. Only a limited number…

Merrill proposes First Principles of Instruction, including a problem- or task-centered strategy for designing instruction. However, when the tasks or problems are ill-defined or complex, task-centered instruction can be difficult to design. We describe an online task-centered training at a land-grant university designed to train employees to use…

This paper reports on the work of a European Commission DG Education and Culture co-financed project PBP-VC, Promoting Best Practice in Virtual Campuses, which is aimed at providing a deeper understanding of the key issues and critical success factors underlying the implementation of virtual campuses. The paper outlines a tentative model of issues…

The domain of inter-university network services intended for the non-specialist is presented. "Network" and "telecommunication services" are introduced and the activities and prerequisites necessary to implement the services needed by the users are described. The provision of telecommunication services for the academic…

The evolution of executive reporting and decision support systems at the University of Hartford is described, including a definition of concepts, discussion of the decision support roles of the planning and institutional research office and computer service, a description of several systems already developed, and the strategies underlying…

Bowling Green State University (Ohio) produces a microcomputer resource handbook that contains a comprehensive listing of campus employees with unique microcomputer expertise they are willing to share. The project's current success suggests expansion and follow-up activities in the future. (Author/MSE)

Contrasts are made between application development strategies employed for online transaction processing and for decision support at the University of Hartford. Applications designed and implemented are described and current developments in the plan are discussed. (Author/MLW)

This paper describes the development and deployment of three Web-based applications used to support research at Pennsylvania State University: (1) OSPweb, an Office of Sponsored Programs database; (2) the Research Administration Tool Box, which offers a comprehensive reference to university and sponsor policies, procedures, and forms; (3) the…

Seven papers from the 1987 CAUSE conference's Track VI, Hardware/Software Strategies, are presented. They include: "Integrated Systems--The Next Steps" (Morris A. Hicks); "Administrative Microcomputing--Roads Traveled, Lessons Learned" (David L. Smallen); "Murphy's First Law and Its Application to Administrative…

Policies on microcomputers are presented for four colleges. For Clemson University, purchasing computer hardware and software is addressed. Attention is directed to obtaining approval for purchasing hardware and the policy regarding connecting terminals and modems. Eight steps required for obtaining computers are listed, including those relevant…

North Dakota State University has adopted automated timekeeping to improve the efficiency and effectiveness of payroll processing. The microcomputer-based system accurately records and computes employee time, tracks labor distribution, accommodates complex labor policies and company pay practices, provides automatic data processing and reporting,…