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Seymour, Daniel T. – 1992
This book presents college and university education as a quality-oriented service with students, parents, and legislators as customers demanding quality. It attempts to blend the concept of strategic management of quality in industry with the latest thinking on the administration of higher education. The first chapter discusses the importance of…
Descriptors: College Administration, Colleges, Educational Administration, Educational Improvement
Lumby, Jacky – 2001
Based on a national survey of college managers, this book discusses how incorporation of colleges in England has changed working lives of middle and senior managers. Chapter 1 describes the context in which colleges have worked since 1993 and the research rationale and methodology. Chapter 2 analyzes how far senior and middle managers' leadership…
Descriptors: Administrator Attitudes, Administrator Behavior, Administrators, College Administration
Download full textLearning and Skills Development Agency, London (England). – 2002
These two documents are designed to assist governing bodies of England's further education (FE) and land-based colleges self-assess their performance and identify ways of improving their performance. Each document contains a "healthcheck" that requires approximately 30 minutes to complete and that was developed in response to informative…
Descriptors: Administrator Responsibility, Administrator Role, Board Administrator Relationship, Check Lists
