This article defines applied rhetorical work as integral to the intellectual work of writing program administration and asks our professional organizations to classify it as such within our position statements. With a specific case, it offers a generative framework for representing and assessing the work's scholarly commons for professional…

The approach chosen to award pay for performance is not as important as the need to assess the organization's commitment to merit, the quality of the relationship with employees, and the ability to do a fair job. With careful implementation, merit pay systems can be mutually rewarding. (MSE)

Describes the key quality indicators system (KQIs) used in the department of educational leadership at Northwest Missouri State University, and presents results of a survey of 36 graduate students concerning outcome statements, based on the KQIs, that were incorporated into course syllabi. Overall, students were satisfied with department…

A survey of 49 university and other research administrators investigated attitudes concerning research productivity and measures to assess it. Results are compared with those of an earlier survey of research scientists, including a rank-order comparison of the relative importance of a number of productivity measures. Implications for demonstrating…

This article proposes that college students will contribute most effectively to institutional assessment efforts if they understand how meaningful their input is. This can be accomplished if the assessment system is compassionate, considerate, convenient, communicated clearly, cohesive, understandable, concise, committed, attributes improvements…

Development of community outreach partnership centers (COPCs) requires adaptations in the university environment. Institutions must reexamine and reinterpret the roles and responsibilities of faculty, design of the undergraduate curriculum, structures of the university that create the capacity to support and sustain different working relationships…

The transformation of the present manual system of data manipulation at the Universidad de Santiago de Chile into a computer-based information system capable of supporting decision making is proposed. The information system would be used to determine the number of faculty required by each academic department, based on the number of weekly hours…