When instruction shifted online as a result of COVID-19 in March 2020, Educational Effectiveness staff considered how best to serve our institution with available resources, skills, and services, while maintaining ongoing assessment. Administration of program-level assessment activities, such as overseeing the completion of program reviews,…

A general description and guidelines are presented for a program review process for departments of medical education of the administrative units within colleges of medicine. After a discussion of the purposes of reviews, a suggested review process is described. The process to be utilized should be negotiated by the principle units, the…

It is proposed that an external audit of a college advancement program is analogous to a periodic physical examination that offers objectivity and expertise. Audits are appropriate at the time of administrative transitions, performance difficulties, and even periods of sustained success. Guidelines and expectations are discussed. (MSE)

This paper describes a project in which an office of institutional research in a private research university developed a "Key Success Indices" (KSI) report that is presented each month to the president and other senior officers of the university. The KSI report collects summary data from a wide range of offices within the institution to…

A new national survey of college fund raising practices suggests that colleges and universities are not following Council for Advancement and Support of Education (CASE) guidelines for campaign length and donation accounting. The voluntary standards seek to build uniformity and comparability in procedures, but many institutions continue to use…

A survey of 49 university and other research administrators investigated attitudes concerning research productivity and measures to assess it. Results are compared with those of an earlier survey of research scientists, including a rank-order comparison of the relative importance of a number of productivity measures. Implications for demonstrating…

The differentiation between efficiency and effectiveness in evaluating the performance of institutions of higher learning is examined and the role of management information systems in the decision-making processes of such institutions is explored. While efficiency is primarily concerned with cost minimization concepts, effectiveness is concerned…

A survey of 17 registrars in colleges and universities using narrative evaluation of students instead of traditional grading investigated the types of institutions using the method, number of narratives generated, variations in form of narrative, history of the systems, methods of collecting and processing, control and limitations, costs, and…

This article proposes that college students will contribute most effectively to institutional assessment efforts if they understand how meaningful their input is. This can be accomplished if the assessment system is compassionate, considerate, convenient, communicated clearly, cohesive, understandable, concise, committed, attributes improvements…

Resource allocation processes suitable for use in not-for-profit institutions are discussed and a conceptual model for resource allocation in institutions of higher education is presented. The objectives of higher education include the personal development and education of students, not merely the certification of students by conferring degrees.…