Five suggestions are made for moving the college public relations program toward more personal communication: (1) study the communication successes and strategies of others; (2) reassess current communication methods; (3) begin building a small-scale constituency-relations program; (4) establish a contact database; and (5) put the best principles…

An informal survey of college editors via electronic mail (e-mail) found that many felt inter- and intrainstitutional e-mail was an efficient method of communication but also elicited some concerns. Some respondents noted it did not replace face-to-face communication; flaming and overload were also noted as negatives of e-mail. (MSE)

Successful college and university telephone fund-raising campaigns depend on basic techniques such as asking for larger donations and attaining a high fulfillment rate, but these techniques require careful caller training. Specific approaches include role-playing, encouraging taking time to build rapport, requiring follow-up on pledges, letting…

College and university fund-raising programs should have a written policy to make donor thank-yous part of office routine. Reviewing existing donor files can help codify existing policy and practice. Larger offices may need policies for different gift types and sizes. Innovative ways of recognizing donors, such as special events, gifts, and…

College and university fund-raisers offer suggestions for successful direct-mail campaigns, telephone campaigns, and fund-raising auctions. Ideas include specific persuasive techniques for different types of donors, motivational and support mechanisms for volunteers, and appealing activities and rewards for campaign participation. (MSE)

A former corporate public relations (PR) professional shares strategies for communicating and cooperating with the chief executive officer, and particularly for coping with differences in perceptions of the public relations officer's role. Basic attributes of a successful PR professional are outlined: good communication skills, an analytical…

Outlines training suggestions for college volunteers in fund-raising phonathons: presenting the basics (nature of charitable giving, fund-raising on their campus, the annual fund, and specific reasons for soliciting); using role-playing as a training technique; monitoring and retraining as needed; and keeping volunteers motivated. Use of…

Suggestions for better communication are offered for volunteers participating in college fund-raising phonathons. They include general guidelines for telephone communication, solutions for specific situations, notes on appropriate word choice, an exercise to regulate speech speed, information on personality types that may be encountered, and…

To improve matching gift numbers in fund-raising campaigns, colleges and universities can use these techniques: flagging potential matches during phonathons; broadcasting the matching-gift message on the phone, in pledge reminders, with leaflets, and in publications; focusing on companies that employ many alumni; improving follow-through on…