Seven personality types, and corresponding work styles, are described and ways to foster their creativity in the context of the college/university advancement office are suggested. Managers are urged to lead staff members to develop talents, allow them to do so, and help them move to the next level of achievement. (MSE)

A problem-oriented approach originally designed for patient record keeping by Dr. Lawrence Weed was adapted to facilitate decision making by administrators of student health care services at the University of Southern California. A description of the approach is given, and reactions of staff members are described. (PP)

A professional, effective, and efficient college alumni office is the key to linking loyal alumni and campus. A wise alumni administrator will also increase alumni participation through communication, become involved and influential in campus affairs, gain the support of the president, and offer a program valuable to constituents. (MSE)

Discusses the role of the chief information officer (CIO) of a college or university, including such issues as: addressing institutional goals and mission; administrating organization and climate for leadership; accepting responsibility; cooperating; communicating information technology's role in the institution; understanding the role of funding;…

A former corporate public relations (PR) professional shares strategies for communicating and cooperating with the chief executive officer, and particularly for coping with differences in perceptions of the public relations officer's role. Basic attributes of a successful PR professional are outlined: good communication skills, an analytical…

Interviews with 51 librarians and 40 computer-center administrators at smaller colleges found that they face similar challenges in providing services and seeking economies but are uneasy about formal structural changes that bring their operations closer together. Reasons for their concern and implications for college administration are discussed,…

College and university fund-raising programs that combine some characteristics of centralization and some of decentralization can be very successful and also pose unique administrative challenges, as illustrated in the experiences of a number of diverse institutions. Collaboration and clear communication are keys to effective administration. (MSE)

The University of Massachusetts/Boston's program of short- and long-term orientation, organizational communication, career development, and professional recognition for administrative support staff is described. (MSE)

Principles of effective research administration originally written over a decade ago are revised to reflect the challenges of a new, technologically advanced, and rapidly changing climate. They now include establishing, communicating, and constantly evaluating the goals of research administration in conjunction with institutional partners;…

Informal discussions between librarians and information technologists at Indiana University-Bloomington concerning the commonalities of their careers in information evolved into an ambitious collaborative program of professional development. A series of workshops focused on specific current professional challenges. Content emphasized collaboration…

In serving students, financial aid officers must address issues outside the scope of the financial aid program, including admissions, academic policy, institutional bureaucracy, student consumer education, and pricing. These require policy decisions and resource allocations the financial aid administrator cannot make alone. Cooperation and support…

Information technology services on campuses are in crisis, due to dramatically increased expectations and stable or dwindling funding. The situation can be improved and service effectiveness enhanced by controlling expectations, reducing work, getting help (student volunteers, experiential learning programs, local experts, consultants, faculty and…

Molefi Kete Asante, chairman of the Temple University (Pennsylvania) African American studies department, the first doctoral program in the discipline in the country, is stepping down amidst controversy over his leadership. An avowed Afrocentrist, his administration is viewed by some as creating rancor and instability among faculty, and has led…

Although different in nature from academic activities, college fund raising also requires planning and management. To develop more responsive executive information systems, development officers must take the lead, ask the right questions, and work closely with campus institutional researchers, registrars, enrollment managers, and computer…

As economic realities drive colleges and universities to reassess financial strategies for managing information technology investments, many will have to develop a new game plan, requiring: collaboration among academic, financial, and technical leaders; rejuvenation of the collective conventional wisdom; shift to life-cycle budgeting; emphasis on…