An award-winning administrator of a college computer system discusses the role of networking and teamwork in successful information management, drawing on experiences during recent political upheavals in eastern Europe for illustration. Other success factors stressed include having and sharing a dream and developing future leaders. (MSE)

A campus information center is one way to formalize the total user services approach to computing, as a strategy for the distribution and use of new technology with an emphasis on end-user sufficiency. (MSE)

Operations tasking for data center management is discussed. The original and revised organizational structures of the data center at the University of Miami are also described. The organizational strategy addresses the functions that should be performed by the data center, anticipates the specialized skills required, and addresses personnel…

The University of Rochester's experience with online analytical processing (OLAP), part of its executive information system, is reported. The server, a multiuser, local area network (LAN)-based database loaded from legacy systems or a data warehouse, can rapidly manipulate and display data, and allows quick creation and changing of analytical…

The evolution to date of the United Kingdom's Administrative Computing Initiative for universities, a program funding development of institutional management systems for both operations and planning, is described. The program divides universities into four families, each of which has adopted a different approach to systems development. (Author/MSE)

The University of Miami (Florida) information resources department developed and instituted a program of "jump level leadership" in 1989 to open communication between all hierarchical levels. Results include free flow of ideas within the department, organizational changes, and happier, more effective employees. Successes, problems, and…

This paper describes a project in which an office of institutional research in a private research university developed a "Key Success Indices" (KSI) report that is presented each month to the president and other senior officers of the university. The KSI report collects summary data from a wide range of offices within the institution to…

Proceedings of the 1982 CAUSE national conference on information resources for college management are presented. The 41 presentations cover five subject tracks: issues in higher education, managing the information systems resource, technology and techniques, small college information systems, and innovative applications. In addition, presentations…

In July 1993, DePaul University integrated its information technology and service functions under a new division of University Planning and Information Technology, consolidating formerly fragmented services to achieve a unified direction for information technology closely aligned with university goals. This case study discusses the framework,…

The Georgia Southern University admissions office implemented Total Quality Management (TQM) principles to control the quality of information management. It is suggested that, although TQM is used best on an institutionwide basis, it can also be useful in improving quality, reducing cost, increasing productivity, and achieving competitiveness on a…

Faced with the challenge of providing security across a complex, multiprotocol institutional information network, computing services at Indiana University implemented a responsive, collaborative security architecture designed for the future. Information systems design, security principles and strategy, and implementation are described. (Author/MSE)

In planning for institutionwide access to information, Cornell University's information services focused on providing access to usable, sharable data from the university's legacy systems, keeping the interface as transparent as possible. A development strategy and user modules were designed that could be transferred to a variety of institutional…

At the University of Delaware, World Wide Web tools are used to produce multiplatform administrative applications, including hyperreporting, mixed media, electronic forms, and kiosk services. Web applications are quickly and easily crafted to interact with administrative databases. They are particularly suited to customer outreach efforts,…

In moving Syracuse University (New York) administrative computing applications from mainframe to a client/server environment, challenges have come not from technological transition but from changes in the ways both information systems are organized and clients work. Cultural initiatives were necessary, including organizational restructuring,…

The Harvard University (Massachusetts) central computing and development offices collaborated to develop a prototype client/server fund-raising system that allows personnel to easily and quickly access and share prospect information. Its successful development is attributed to use of some traditional project management principles and practices.…